New wordpress files old database

  • HCSdesigns

    (@hcsdesigns)


    3 years ago

    So I had to clean up a website that got corrupted. Turns out the backup I had was really old.

    Long story short I replaced all the wordpress files on my husband’s website with a fresh new copy including removing even removed the custom theme files (thinking it would roll back to WP default theme)

    I removed all plugins and put in only Akismet from the new WP files.

    All this by SFTP.

    I also updated the password of my database and made the wp-config file.

    I want to keep the old database so that when I get the new WordPress working I’ll still have my posts etc…

    Will this work? It doesn’t seem to be. The site is broken and I don’t know what to do next. Any suggestions would be helpful. Mary

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    3 years ago

    The site is loading a blank page, which means PHP is crashing, usually due to a plugin or theme function conflict.

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    hcsdesign

    (@hcsdesign)

    3 years ago

    I will try renaming the theme as you suggested and hope that works. I have an html editing software but didn’t know where to start.

    By sftp I removed all plugins.

    But I also removed an old custom theme that i felt was probably causing issues.

    Thank you for your help! I will keep you posted.

    Working thru sftp brings back lots of old website development memories 🙂

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    3 years ago

    I will try renaming the theme as you suggested and hope that works. I have an html editing software but didn’t know where to start.

    You won’t need an HTML editor for that, just your SFTP client and follow the instructions I wrote above.

Viewing 3 replies - 1 through 3 (of 3 total)
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