Title: New Woo plugin update issue
Last modified: May 20, 2023

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# New Woo plugin update issue

 *  [mf_iii](https://wordpress.org/support/users/mf_iii/)
 * (@mf_iii)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/new-woo-plugin-update-issue/)
 * After latest plugin update in Woocommerce the new guide to connect to klaviyo
   throuth steps doesnt work for me. It shows that i have not SSL but is not true.
   Any idea? Support doesnt know anything and they told me to contact Woocommerce
   lol.
 * 
   Check screenshot. After i give permissions in next step i got this:[https://prnt.sc/cYCGi_Q1eq0D](https://prnt.sc/cYCGi_Q1eq0D)
 * Any idea?
 * Thanks

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [klaviyo](https://wordpress.org/support/users/klaviyo/)
 * (@klaviyo)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/new-woo-plugin-update-issue/#post-16757577)
 * Sorry about the trouble you are having updating your plugin! Could you please
   share your support ticket id? I can help get that escalated.
 *  Thread Starter [mf_iii](https://wordpress.org/support/users/mf_iii/)
 * (@mf_iii)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/new-woo-plugin-update-issue/#post-16757587)
 * I dont have a specific ticket number because they forwarded it from chat. I talk
   with **Michaela** (Klaviyo Support) from [success@klaviyo.com](https://wordpress.org/support/topic/new-woo-plugin-update-issue/success@klaviyo.com?output_format=md)
   and my email is **[mfiii.virox@gmail.com](https://wordpress.org/support/topic/new-woo-plugin-update-issue/mfiii.virox@gmail.com?output_format=md)**
 *  Plugin Author [klaviyo](https://wordpress.org/support/users/klaviyo/)
 * (@klaviyo)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/new-woo-plugin-update-issue/#post-16757653)
 * Perfect thank you – I found it. You should get an update later today
 *  Thread Starter [mf_iii](https://wordpress.org/support/users/mf_iii/)
 * (@mf_iii)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/new-woo-plugin-update-issue/#post-16757660)
 * Ok please! And thanks because my sites now are not connected and not working 
   🙁 I need an expert technician from your team to find a solution and fix that
   Woocommerce issue

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘New Woo plugin update issue’ is closed to new replies.

 * ![](https://ps.w.org/klaviyo/assets/icon-256x256.png?rev=2877261)
 * [Klaviyo](https://wordpress.org/plugins/klaviyo/)
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 * 4 replies
 * 2 participants
 * Last reply from: [mf_iii](https://wordpress.org/support/users/mf_iii/)
 * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/new-woo-plugin-update-issue/#post-16757660)
 * Status: not resolved