Support » Fixing WordPress » New Video Widget Doesn’t Work

  • foreverlearning

    (@foreverlearning)


    [ Moderator note: moved to Fixing WordPress. ]

    The video widget is something I can’t get to work with YouTube or Amazon S3 videos.
    When I try to add a YouTube video the widget comes back with an error that says ‘file type not supported’. With the Amazon S3 MP4 video I’m able to add the S3 URL and the video displays and plays properly in the widget while in the dashboard but on the page itself when displayed, the url only is displayed. The URL is http://filmmakersvillage.com

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  • foreverlearning

    (@foreverlearning)

    As a note, I’m testing this on the 2015 theme.

    foreverlearning

    (@foreverlearning)

    I stripped down the site to no plug ins and the 2017 theme. YT url returns error “Sorry, we can’t display the video file type selected. Please select a supported video file (.mp4, .m4v, .webm, .ogv, .flv) or stream (YouTube or Vimeo) instead.” The S3 videos from Amazon work in the widget while in the dashboard but not when the page is displayed. Running PHP version 7.01 and the site is an m/u site, but don’t think that should make a difference.

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