Title: New version broke WordPress admin Last modified: February 9, 2022 --- # New version broke WordPress admin * Resolved [Roberto Valente](https://wordpress.org/support/users/rvof/) * (@rvof) * [4 years, 4 months ago](https://wordpress.org/support/topic/new-version-broke-wordpress-admin/) * The new version of plugin woocommerce.6.2.0 breaks WordPress admin Causes internal server error Returned backup and the admin works fine Tried again and broke admin, the site works , only admin dont * Some information: Wordpress 5.9 PHP Version 7.4.20 Microsoft-IIS/7.5 Mysql 5.6.25 * Can find other information link bellow [https://ingresso.plus/web/phpinfo.php](https://ingresso.plus/web/phpinfo.php) * Hope can help * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fnew-version-broke-wordpress-admin%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 6 replies - 1 through 6 (of 6 total) * [Margaret S. woo-hc](https://wordpress.org/support/users/margaretwporg/) * (@margaretwporg) * [4 years, 4 months ago](https://wordpress.org/support/topic/new-version-broke-wordpress-admin/#post-15346928) * Hi [@rvof](https://wordpress.org/support/users/rvof/) * Sorry to hear that. * May I know if any other major changes/updates were applied to the site apart from the WooCommerce update? * So that we can take a closer look, please share a copy of your site’s System Status. You can find it via **WooCommerce > Status**. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response. * In the meantime can you try the solution described on the thread on this similar topic to see if it works? [https://wordpress.org/support/topic/critical-error-with-woocommerce-6-2/](https://wordpress.org/support/topic/critical-error-with-woocommerce-6-2/) * Thread Starter [Roberto Valente](https://wordpress.org/support/users/rvof/) * (@rvof) * [4 years, 4 months ago](https://wordpress.org/support/topic/new-version-broke-wordpress-admin/#post-15347349) * Well, i cant access the site administration with this plugin version So i activated the debug , this are error messages * ``` [09-Feb-2022 16:51:15 UTC] PHP Fatal error: Uncaught Error: Call to a member function is_complete() on null in C:\inetpub\ingressoplus\Web\wp-content\plugins\woocommerce\includes\admin\class-wc-admin-dashboard-setup.php:173 Stack trace: #0 C:\inetpub\ingressoplus\Web\wp-content\plugins\woocommerce\includes\admin\class-wc-admin-dashboard-setup.php(44): WC_Admin_Dashboard_Setup->should_display_widget() #1 C:\inetpub\ingressoplus\Web\wp-content\plugins\woocommerce\includes\admin\class-wc-admin-dashboard-setup.php(181): WC_Admin_Dashboard_Setup->__construct() #2 C:\inetpub\ingressoplus\Web\wp-content\plugins\woocommerce\includes\admin\class-wc-admin.php(102): include('C:\\inetpub\\ingr...') #3 C:\inetpub\ingressoplus\Web\wp-includes\class-wp-hook.php(307): WC_Admin->conditional_includes(Object(WP_Screen)) #4 C:\inetpub\ingressoplus\Web\wp-includes\class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array) #5 C:\inetpub\ingressoplus\Web\wp-includes\plugin.php(474): WP_Hook->do_action(Array) #6 C:\inetpub\ingressoplus\Web\wp-admin\includes\class-wp-screen.p in C:\inetpub\ingressoplus\Web\wp-content\plugins\woocommerce\includes\admin\class-wc-admin-dashboard-setup.php on line 173 ``` * Then updated the function and could access administration * Floows the status * ``` ### WordPress Environment ### WordPress address (URL): https://ingresso.plus/web Site address (URL): https://ingresso.plus/web WC Version: 6.2.0 REST API Version: ✔ 6.2.0 WC Blocks Version: ✔ 6.7.3 Action Scheduler Version: ✔ 3.4.0 WC Admin Version: ✔ 3.1.0 Log Directory Writable: ✔ WP Version: 5.9 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ✔ Language: pt_BR External object cache: – ### Server Environment ### Server Info: Microsoft-IIS/7.5 PHP Version: 7.4.20 PHP Post Max Size: 8 MB PHP Time Limit: 40 PHP Max Input Vars: 3000 cURL Version: 7.70.0 OpenSSL/1.1.1k SUHOSIN Installed: – MySQL Version: 5.6.25-log Max Upload Size: 2 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 6.2.0 WC Database Prefix: wp_ Tamanho total do banco de dados: 14.11MB Tamanho dos dados do banco de dados: 9.98MB Tamanho do índice do banco de dado: 4.13MB wp_woocommerce_sessions: Dados: 1.02MB + Índex: 0.02MB + mecanismo InnoDB wp_woocommerce_api_keys: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB wp_woocommerce_attribute_taxonomies: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB wp_woocommerce_downloadable_product_permissions: Dados: 0.02MB + Índex: 0.06MB + mecanismo InnoDB wp_woocommerce_order_items: Dados: 0.09MB + Índex: 0.02MB + mecanismo InnoDB wp_woocommerce_order_itemmeta: Dados: 0.28MB + Índex: 0.27MB + mecanismo InnoDB wp_woocommerce_tax_rates: Dados: 0.02MB + Índex: 0.06MB + mecanismo InnoDB wp_woocommerce_tax_rate_locations: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB wp_woocommerce_shipping_zones: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB wp_woocommerce_shipping_zone_locations: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB wp_woocommerce_shipping_zone_methods: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB wp_woocommerce_payment_tokens: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB wp_woocommerce_payment_tokenmeta: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB wp_woocommerce_log: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB temp_details: Dados: 0.00MB + Índex: 0.00MB + mecanismo MyISAM wp_actionscheduler_actions: Dados: 0.06MB + Índex: 0.13MB + mecanismo InnoDB wp_actionscheduler_claims: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB wp_actionscheduler_groups: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB wp_actionscheduler_logs: Dados: 0.05MB + Índex: 0.03MB + mecanismo InnoDB wp_commentmeta: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB wp_comments: Dados: 1.52MB + Índex: 0.38MB + mecanismo InnoDB wp_links: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB wp_mailchimp_carts: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB wp_mailchimp_jobs: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB wp_ms_snippets: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB wp_options: Dados: 2.50MB + Índex: 0.14MB + mecanismo InnoDB wp_participants_database: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB wp_participants_database_fields: Dados: 0.02MB + Índex: 0.05MB + mecanismo InnoDB wp_participants_database_groups: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB wp_postmeta: Dados: 2.52MB + Índex: 1.89MB + mecanismo InnoDB wp_posts: Dados: 0.23MB + Índex: 0.09MB + mecanismo InnoDB wp_sm_sessions: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB wp_snippets: Dados: 0.28MB + Índex: 0.00MB + mecanismo InnoDB wp_swpm_membership_meta_tbl: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB wp_swpm_membership_tbl: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB wp_swpm_members_tbl: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB wp_swpm_payments_tbl: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB wp_termmeta: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB wp_terms: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB wp_term_relationships: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB wp_term_taxonomy: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB wp_tm_taskmeta: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB wp_tm_tasks: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB wp_usermeta: Dados: 0.05MB + Índex: 0.03MB + mecanismo InnoDB wp_users: Dados: 0.02MB + Índex: 0.05MB + mecanismo InnoDB wp_user_registration_sessions: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB wp_wc_admin_notes: Dados: 0.05MB + Índex: 0.00MB + mecanismo InnoDB wp_wc_admin_note_actions: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB wp_wc_category_lookup: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB wp_wc_customer_lookup: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB wp_wc_download_log: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB wp_wc_order_coupon_lookup: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB wp_wc_order_product_lookup: Dados: 0.02MB + Índex: 0.06MB + mecanismo InnoDB wp_wc_order_stats: Dados: 0.02MB + Índex: 0.05MB + mecanismo InnoDB wp_wc_order_tax_lookup: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB wp_wc_product_meta_lookup: Dados: 0.02MB + Índex: 0.09MB + mecanismo InnoDB wp_wc_rate_limits: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB wp_wc_reserved_stock: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB wp_wc_tax_rate_classes: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB wp_wc_webhooks: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB wp_wpdatacharts: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB wp_wpdatatables: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB wp_wpdatatables_columns: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB wp_wpforms_tasks_meta: Dados: 0.05MB + Índex: 0.00MB + mecanismo InnoDB wp_wpgmza: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB wp_wpgmza_circles: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB wp_wpgmza_maps: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB wp_wpgmza_polygon: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB wp_wpgmza_polylines: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB wp_wpgmza_rectangles: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB wp_wpmailsmtp_debug_events: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB wp_wpmailsmtp_tasks_meta: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB wp_wpuser_groups: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB wp_wpuser_group_meta: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB wp_wpuser_loginattempts: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB wp_wpuser_login_log: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB wp_wpuser_notification: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB wp_wpuser_views: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB ### Post Type Counts ### attachment: 19 custom_css: 1 elementor_library: 1 nav_menu_item: 8 page: 15 post: 2 product: 5 revision: 22 shop_coupon: 1 shop_order: 263 shop_order_refund: 62 user_registration: 1 user_request: 1 wpforms: 2 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (18) ### Add From Server: por Dion Hulse – 3.4.5 Akismet Anti-Spam: por Automattic – 4.2.2 Code Snippets: por Code Snippets Pro – 2.14.3 Disable WooCommerce Bloat: por ospiotr – 2.6.1 Jetpack: por Automattic – 10.6 Post/Page specific custom CSS: por Łukasz Nowicki – 0.2.4 Shortcode in Menus: por Gagan Deep Singh – 3.5.1 Pagamento Moip for WooCommerce: por Apiki WordPress – 1.4.6 Brazilian Market on WooCommerce: por Claudio Sanches – 3.7.2 Mercado Pago payments for WooCommerce: por Mercado Pago – 5.6.1 WooCommerce: por Automattic – 6.2.0 Importador do WordPress: por wordpressdotorg – 0.7 WP Crontrol: por John Blackbourn e colaboradores – 1.12.0 WP Mail SMTP: por WPForms – 3.2.1 WP-Optimize - Clean, Compress, Cache: por David Anderson Ruhani Rabin Team Updraft – 3.2.2 WPForms Lite: por WPForms – 1.7.2.1 WPS Hide Login: por WPServeur NicolasKulka wpformation – 1.9.3 Sequential Order Numbers for WooCommerce: por WebToffee – 1.4.3 ### Inactive Plugins (6) ### Claudio Sanches - PagSeguro for WooCommerce: por Claudio Sanches – 2.14.0 Hello Dolly: por Matt Mullenweg – 1.7.2 InCuca Tech - Pix for WooCommerce: por InCuca Tech – 1.3.6 Payment Gateway Based Fees and Discounts for WooCommerce: por Tyche Softwares – 2.6.4 PayPal PLUS for WooCommerce: por Inpsyde GmbH – 2.2.1 WP Google Maps: por WP Google Maps – 8.1.20 ### Dropin Plugins (1) ### advanced-cache.php: advanced-cache.php ### Settings ### API Enabled: – Force SSL: – Currency: BRL (R$) Currency Position: left Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Base da loja: #609 - /loja/ Carrinho: #601 - /carrinho/ Finalização de compra: #603 - /pagar/ Minha conta: #614 - /minha-conta/ Termos e condições: #605 - /politica-de-privacidade/ ### Theme ### Name: Business Cover Lite Version: 1.0 Author URL: http://www.themescave.com/ Child Theme: ❌ – Recomendamos você utilizar um tema filho no caso de você estiver personalizando o WooCommerce em um tema ascendente. Veja como criar um tema filho WooCommerce Support: ✔ ### Templates ### Archive Template: O seu tema tem um arquivo woocommerce.php você não será capaz de sobrescrever o arquivo woocommerce/archive-product.php desde que a prioridade é para o arquivo woocommerce.php. Este aviso destina-se apenas a prevenir problemas de exibição. Overrides: – ### Action Scheduler ### Concluído: 98 Oldest: 2022-01-11 09:37:09 -0300 Newest: 2022-02-08 21:48:17 -0300 Pendente: 5 Oldest: 2022-02-09 21:48:17 -0300 Newest: 2022-02-12 12:55:19 -0300 ### Status report information ### Generated at: 2022-02-09 13:58:08 -03:00 ``` * [ospiotr](https://wordpress.org/support/users/ospiotr/) * (@ospiotr) * [4 years, 4 months ago](https://wordpress.org/support/topic/new-version-broke-wordpress-admin/#post-15348426) * Hi [@rvof](https://wordpress.org/support/users/rvof/) [@margaretwporg](https://wordpress.org/support/users/margaretwporg/) * The problem has been fixed. Please update Disable WooCommerce Bloat plugin to its latest version (2.6.2). * Thread Starter [Roberto Valente](https://wordpress.org/support/users/rvof/) * (@rvof) * [4 years, 4 months ago](https://wordpress.org/support/topic/new-version-broke-wordpress-admin/#post-15350182) * Many thanks. Now works fine * Thread Starter [Roberto Valente](https://wordpress.org/support/users/rvof/) * (@rvof) * [4 years, 4 months ago](https://wordpress.org/support/topic/new-version-broke-wordpress-admin/#post-15350190) * Updated * [Igor H](https://wordpress.org/support/users/ihereira/) * (@ihereira) * [4 years, 4 months ago](https://wordpress.org/support/topic/new-version-broke-wordpress-admin/#post-15351232) * Thanks for letting us know! * If you have any further questions, I recommend creating a new thread, since this one is tagged as resolved now. Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘New version broke WordPress admin’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 6 replies * 4 participants * Last reply from: [Igor H](https://wordpress.org/support/users/ihereira/) * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/new-version-broke-wordpress-admin/#post-15351232) * Status: resolved