Title: new users can’t subscribe
Last modified: May 2, 2017

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# new users can’t subscribe

 *  [oliverpw](https://wordpress.org/support/users/oliverpw/)
 * (@oliverpw)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/new-users-cant-subscribe/)
 * Hello, since 6 Weeks no new Users can subscribe to our Newsletter.
    [http://www.cleankids.de/impressum/newsletter](http://www.cleankids.de/impressum/newsletter)
 * No new in widget also. I have override all via ftp, but it hangs on….
 * no new plugins installed…
    -  This topic was modified 9 years, 1 month ago by [oliverpw](https://wordpress.org/support/users/oliverpw/).
    -  This topic was modified 9 years, 1 month ago by [oliverpw](https://wordpress.org/support/users/oliverpw/).

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [oliverpw](https://wordpress.org/support/users/oliverpw/)
 * (@oliverpw)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/new-users-cant-subscribe/#post-9099496)
 * Ok,thank you very much – your subscribtion worked. Wich Browser you use? Because
   in MS Edge it works for me too, but in Google Chrome it doesn’t work
    Oliver
    -  This reply was modified 9 years, 1 month ago by [oliverpw](https://wordpress.org/support/users/oliverpw/).
 *  Plugin Author [eventualo](https://wordpress.org/support/users/eventualo/)
 * (@eventualo)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/new-users-cant-subscribe/#post-9101510)
 * In browser console I can see there is a javascript error: `Uncaught TypeError:
   jQuery(...).lightbox is not a function(…)`
    This kind of error on some browsers
   can affect the newsletter form, that uses javascript interaction, so I suggest
   that you fix this issue.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘new users can’t subscribe’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/alo-easymail_574f4b.svg)
 * [ALO EasyMail Newsletter](https://wordpress.org/plugins/alo-easymail/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/alo-easymail/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/alo-easymail/)
 * [Active Topics](https://wordpress.org/support/plugin/alo-easymail/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/alo-easymail/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/alo-easymail/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [eventualo](https://wordpress.org/support/users/eventualo/)
 * Last activity: [9 years, 1 month ago](https://wordpress.org/support/topic/new-users-cant-subscribe/#post-9101510)
 * Status: not resolved