New user unable to log in | WordPress.org

Resolved JohnDT
(@johndt)

11 months, 3 weeks ago

After my shop crashed using the old WP ecommerce I have realized I needed to create a new user to be able to access the shop orders to update and send out packing notes etc.

I have set up the role to only have access to the orders page.

I have tried logginging in but I have been sent to the home page.

Any thoughts please.

Viewing 4 replies - 1 through 4 (of 4 total)

Plugin Support Omar ElHawary
(@omarelhawary)

11 months, 3 weeks ago

Hi @johndt,

Thanks for reaching out Members Support Team!

Please share screenshots for that user granted capabilities so I can check where is the issue comes from.

Regards,

Thread Starter JohnDT
(@johndt)

11 months, 3 weeks ago

Thank you for the reply.

Unable to upload a screen shot so it is in dropbox.

https://www.dropbox.com/scl/fi/nq99kzogolpertc5qmo8h/shop-screen-shot.png?rlkey=1tosao834ulqumxbjzhswxi2q&st=kwslin5k&dl=0

Plugin Support Omar ElHawary
(@omarelhawary)

11 months, 3 weeks ago

Hi @johndt,

Thanks for your screenshot. I can see that you’ve denied <span style=”box-sizing: border-box; margin: 0px; padding: 0px;”>many</span> capabilities, as shown in this screenshot. Could you please remove those and let me know if it helps?

Regards,

Thread Starter JohnDT
(@johndt)

11 months, 3 weeks ago

Thank you for the update.

I have now allowed all in General, posts, pages and orders, which works.

I could not find <span style=”box-sizing: border-box; margin: 0px; padding: 0px;”>many</span>

As it is working I think I will use the settings.

Thank you for the help.

Viewing 4 replies - 1 through 4 (of 4 total)

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4 replies
2 participants
Last reply from: JohnDT
Last activity: 11 months, 3 weeks ago
Status: resolved