Support » Plugin: WP-Members Membership Plugin » New user password and new registration email are not sending

  • Hi

    Thanks for the plugin you have made. I installed your plugin and setup my login and registration pages, how ever when someone registers is not receiving any email containing the password but message says “Your password has been emailed”. Also the site admin is not receiving new user registration email, even though I check marked t receive an email.
    I also made some users through the admin wordpress dashboard but still when tried to login says ” Your login Failed”, here is the link to my page:

    Best Regards


Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Chad Butler


    The plugin uses the WordPress function wp_mail() for sending email. This is a pretty robust function, and generally, if mail is not being sent or received, the issue is not necessarily the plugin or wp_mail but rather how things are configured relative to any restrictions your host may put on sending emails via php scripts.

    The best thing you could do is to set up WordPress so that you are sending email through an authenticated SMTP server. This will solve most of the reliability issues you may run into sending through your web server, especially if you are on shared hosting.

    I have a general post here with links to some additional resources:


    Thanks for your reply, but my most problem is that when someone registers or even if I register them through the admin dashboard they are not able to login, always says wrong user or password. please help.


    Plugin Author Chad Butler


    The login failed problem is probably the same as discussed here:

    I just checked, there is no captcha o my form.


    can you please help, I can only login with my first admin user, any other user I make I am not able to login with it.
    So I think is not captcha problem and I dont have any captcha plugin.

    Thanks for the help

Viewing 5 replies - 1 through 5 (of 5 total)
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