New User Notification not arrive to my admin email

  • Resolved sebing83

    (@sebing83)


    5 years ago

    Hi dear support staff! After your last update when a new user registering through Ultimate Member no email arrive to my admin mail. I use Easy WP SMTP plugin to get notifications emails.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    5 years ago

    Hi @sebing83,

    Have you checked your spam folder?
    We don’t have this issue on our test site.
    Can you please try to disable SMTP plugins and see if it helps.
    You can also try to do a quick conflict test and see if this issue goes away.
    Here is the doc on how to do a conflict test if you are not sure how to do it.

    Regards.

Viewing 1 replies (of 1 total)
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