New update (today) broke the site

  • Resolved GrL’Ca

    (@groundfire)


    1 year, 3 months ago

    Today update crashed the site. 2 languages work, 2 don’t. When I disable the plugin, everything works.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Md. Abdullah Al Mahim

    (@aamahin)

    1 year, 3 months ago

    Hello @groundfire

    Thanks for your message. The issue has been fixed. The error was from the PRO version, and we fixed it. Now your website is running smoothly. Please check your website now.

    About any queries about the PRO version please open a support ticket in our PRO support forum the dedicated support team will help you to solve the problem quickly.

    Best Regards

    Thread Starter GrL’Ca

    (@groundfire)

    1 year, 3 months ago

    The site still does not work unfortunately.

    Plugin Contributor Md. Abdullah Al Mahim

    (@aamahin)

    1 year, 3 months ago

    Hello @groundfire

    Thanks for your message. I just checked your website again. It’s working fine for me. What is see sometimes, I see a blank page with the warning Resource Limit Is Reached.

    I guess you need to increase your server’s PHP Memory limit, which will solve this Resource Limit Is Reached issue. The Tour Plugin and its functionality is working smoothly on your website.

    Thanks for your understanding.

    Best Regards,

Viewing 3 replies - 1 through 3 (of 3 total)

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