Support » Plugin: Smart Custom 404 error page [404page] » New update caused fatal error

  • Resolved jimithing007

    (@jimithing007)


    I got the following in an email with the last update (11.3.1):

    `WordPress version 5.9.2
    Current theme: Astra (version 3.7.9)
    Current plugin: 404page – your smart custom 404 error page (version 11.3.1) PHP version 8.0.17

    Error Details
    =============
    An error of type E_ERROR was caused in line 18 of the file /var/www/wp-content/plugins/404page/inc/class-404page-admin.php. Error message: Uncaught Error: Class “PPF08_Admin” not found in /var/www/wp-content/plugins/404page/inc/class-404page-admin.php:18
    Stack trace:
    #0 /var/www/wp-content/plugins/404page/inc/ppf/ppf-plugin.php(314): require_once()
    #1 /var/www/wp-content/plugins/404page/inc/ppf/ppf-plugin.php(368): PPF07_Plugin->add_sub_class(‘PP_404Page_Admi…’, ‘class-404page-a…’, Object(PP_404Page), Object(PP_404Page_Settings))
    #2 /var/www/wp-content/plugins/404page/inc/class-404page.php(132): PPF07_Plugin->add_sub_class_backend(‘PP_404Page_Admi…’, ‘class-404page-a…’, Object(PP_404Page), Object(PP_404Page_Settings))
    #3 /var/www/wp-includes/class-wp-hook.php(307): PP_404Page->action_init(”)
    #4 /var/www/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array)
    #5 /var/www/wp-includes/plugin.php(474): WP_Hook->do_action(Array)
    #6 /var/www/wp-settings.php(587): do_action(‘init’)
    #7 /var/www/wp-config.php(102): require_once(‘/var/www/wp-set…’)
    #8 /var/www/wp-load.php(50): require_once(‘/var/www/wp-con…’)
    #9 /var/www/wp-admin/admin.php(34): require_once(‘/var/www/wp-loa…’)
    #10 /var/www/wp-admin/update-core.php(10): require_once(‘/var/www/wp-adm…’)
    #11 {main}
    thrown`

    When I first updated it, a fatal error message flashed, but the update went through and everything came back ok. The site seems fine, both the site itself and the admin dashboard. Should I be concerned?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Peter Raschendorfer

    (@petersplugins)

    Sorry for that, but it seems there was a problem on your server. The update was downloaded 30,000+ times yet and nobody reported a problem except you. For safety’s sake I’ve rechecked the setup and everything seems OK. Please retry to update. If the problem occurs again please delete the plugin and reinstall it.

    Please keep me updated.

    Regards,
    Peter

    Thread Starter jimithing007

    (@jimithing007)

    Peter,

    Thank you for the quick response. It must’ve been a server issue. I updated the plug-in on two other sites – no issues. Just to be safe, on this particular website, I deleted and re-installed it. No more fatal error messages, and no further issues.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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