Support » Plugin: Custom Icons for Elementor » new update cause processed to go out of control

  • Hi,

    I just updated and the processes at my hosting account spun out of control and caused an error where the site wouldn’t load. I checked all the plugins and it was this one that was causing the issues.

    Thanks,

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Michael Bourne

    (@michaelbourne)

    Hey @twoonetwo

    Sorry for the troubles. Do you have any error logs so I can figure out what exactly caused this?

    Thanks,

    I had a similar issue, I’ll see what data I can gather to send your way.

    The issue persisted on two websites. Local development worked fine, but after deploying the sites to my server I’d get a 504 timeout. Deactivating the plugin resolved the issue.

    Thread Starter twoonetwo

    (@twoonetwo)

    Hi Michael,

    I don’t have the logs. All I can tell you is it went from 2 active processes to 43 when the plugin was activated.

    Thanks

    I had to deactivate this plugin. Made my pages insanely slow to load. Every single page and the admin. This is probably the cause.

    Plugin Author Michael Bourne

    (@michaelbourne)

    Hey @tristanbh , Appreciate any data you can send my way.

    For the others, this plugin only “does stuff” when uploading a new font pack, or booting the Elementor editor.

    Guests shouldn’t be seeing any slow downs whatsoever. Admins not doing either of the above two things shouldn’t see any slow downs.

    If any of you could pull error logs from your server, that might be helpful. This plugin is running on some busy sites and there is no slow down whatsoever, so it’s tough for me to diagnose. If you can push your sites to staging and send me access, i can take a closer look.

    I had the same issue with this plugin. This plugin was the cause of my shutting down serwer. There is some kind of loop in script, which sent large amount SQL inqueries to MySQL database and finally server can’t handle this and starting throwing 503 errors. I will attach log server file as soon as I get them.

    Plugin Author Michael Bourne

    (@michaelbourne)

    Thanks @damud

    Feel free to email them to me at michael@michaelbourne.ca to make it easy. I’d love to see exactly what was going on there.

    Plugin Author Michael Bourne

    (@michaelbourne)

    For everyone else, be sure to Regen CSS after every update, as that function also corrects other code thats used.

    If at all possible, I’d appreciate if you could all test the newest version of the plugin from github (download files, overwrite via FTP, Regen CSS).
    https://github.com/michaelbourne/Custom-Icons-for-Elementor

    Thanks everyone

Viewing 8 replies - 1 through 8 (of 8 total)
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