Title: New Update Bug Breaking Website Last modified: June 27, 2020 --- # New Update Bug Breaking Website * Resolved [pwewegama](https://wordpress.org/support/users/pwewegama/) * (@pwewegama) * [5 years, 10 months ago](https://wordpress.org/support/topic/new-update-bug-breaking-website/) * After updating to the latest version of Helpie FAQ (Version: 0.8.1), my entire site broke. * Console error: * ``` TypeError: document.querySelector(...) is nullmain.bundle.js:1:1150 eventHandlers https://platinumcustompool.com/wp-content/plugins/helpie-faq/assets/main.bundle.js?ver=0.8.1:1 init https://platinumcustompool.com/wp-content/plugins/helpie-faq/assets/main.bundle.js?ver=0.8.1:1 https://platinumcustompool.com/wp-content/plugins/helpie-faq/assets/main.bundle.js?ver=0.8.1:1 jQuery 4 i fireWith ready J ``` * Could you please address this ASAP as I fear a lot of websites will suffer from this crippling bug. Viewing 10 replies - 1 through 10 (of 10 total) * [pauplesupport](https://wordpress.org/support/users/pauplesupport/) * (@pauplesupport) * [5 years, 10 months ago](https://wordpress.org/support/topic/new-update-bug-breaking-website/#post-13043552) * Hi There, * Sorry about that. Can you please give me your website details and temporary admin access to your site so that I could check this down? * You can give us your staging site if you have so that we could test it safely. You can send the details by creating a ticket at pauple.freshdesk.com * Looking forward to fix this. * Kind Regards. * Thread Starter [pwewegama](https://wordpress.org/support/users/pwewegama/) * (@pwewegama) * [5 years, 10 months ago](https://wordpress.org/support/topic/new-update-bug-breaking-website/#post-13043563) * Hi There, * Unfortunately I cannot give admin access to anyone on the site. I have rolled back to v0.8.0 which got my website back online. * Should I reinstall v0.8.1 so you can see the error in the web console? * [pauplesupport](https://wordpress.org/support/users/pauplesupport/) * (@pauplesupport) * [5 years, 10 months ago](https://wordpress.org/support/topic/new-update-bug-breaking-website/#post-13044809) * Hi there, * May I know the theme you are using? Are you using the “My Listing theme”? * Waiting to hear from you. * Kind Regards. * Thread Starter [pwewegama](https://wordpress.org/support/users/pwewegama/) * (@pwewegama) * [5 years, 10 months ago](https://wordpress.org/support/topic/new-update-bug-breaking-website/#post-13045756) * Hi there, * I am using Astra Version: 2.4.5 by Brainstorm Force. * [pauplesupport](https://wordpress.org/support/users/pauplesupport/) * (@pauplesupport) * [5 years, 10 months ago](https://wordpress.org/support/topic/new-update-bug-breaking-website/#post-13046913) * Hi There, * Please give us your staging site so that we could reproduce this. * Or, please check whether it is a conflict with any of your plugins or theme. Please check whether the issue goes when a particular plugin is deactivated. * And also, please let me know the WordPress vesion, Php and Mysql version and the server your are using. * Waiting to hear from you. * Kind Regards. * Thread Starter [pwewegama](https://wordpress.org/support/users/pwewegama/) * (@pwewegama) * [5 years, 10 months ago](https://wordpress.org/support/topic/new-update-bug-breaking-website/#post-13046934) * Hi, * [https://platinumcustompool.com/](https://platinumcustompool.com/) * WordPress version: 5.4.2 * PHP version: 7.0.33 * MySql version: 5.7.30 – MySQL Community Server * Thanks. * Thread Starter [pwewegama](https://wordpress.org/support/users/pwewegama/) * (@pwewegama) * [5 years, 10 months ago](https://wordpress.org/support/topic/new-update-bug-breaking-website/#post-13046949) * I am getting this new error for 0.8.1 now: * ``` main.bundle.js?ver=0.8.1:1 Uncaught TypeError: Cannot read property 'addEventListener' of null at Object.eventHandlers (main.bundle.js?ver=0.8.1:1) at Object.init (main.bundle.js?ver=0.8.1:1) at HTMLDocument. (main.bundle.js?ver=0.8.1:1) at i (jquery.js?ver=1.12.4-wp:2) at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4-wp:2) at Function.ready (jquery.js?ver=1.12.4-wp:2) at HTMLDocument.J (jquery.js?ver=1.12.4-wp:2) ``` * When I click on the error **main.bundle.js?ver=0.8.1:1**, it takes me to the following: * ``` eventHandlers: function() { var e = this; document.querySelector("section.helpie-faq").addEventListener("click", (function(e) { 1 != e.target.classList.contains("accordion__header") && e.stopPropagation() } ), !0), jQuery(".accordion__header").on("click", (function(o) { o.preventDefault(), o.stopPropagation(), e.onHeaderClick(this) } )) }, ``` * with the line `document.querySelector("section.helpie-faq").addEventListener(" click", (function(e) {` underlined as the cause of the error. - This reply was modified 5 years, 10 months ago by [pwewegama](https://wordpress.org/support/users/pwewegama/). * [pauplesupport](https://wordpress.org/support/users/pauplesupport/) * (@pauplesupport) * [5 years, 10 months ago](https://wordpress.org/support/topic/new-update-bug-breaking-website/#post-13046980) * Hi There, * Is it possible for me to have a look at your backend. I need to have a look at it to reproduce this as soon as possible. (Please send it to [support@pauple.com](https://wordpress.org/support/topic/new-update-bug-breaking-website/support@pauple.com?output_format=md)) * Also, please give me the plugin file (V0.8.1) that you have. This error does not happen in our local. Not sure at which case this is happening. I should confirm whether you are having any wrong or corrupted file. * Kind Regards. * Thread Starter [pwewegama](https://wordpress.org/support/users/pwewegama/) * (@pwewegama) * [5 years, 10 months ago](https://wordpress.org/support/topic/new-update-bug-breaking-website/#post-13047032) * What do you mean by “look at your backend.” What exactly are you looking for? * I have emailed you the plugin version that’s causing the bug. * [pauplesupport](https://wordpress.org/support/users/pauplesupport/) * (@pauplesupport) * [5 years, 10 months ago](https://wordpress.org/support/topic/new-update-bug-breaking-website/#post-13056912) * The issue has been resolved in our latest release. * Sorry for the trouble you had to go through with our last release. * Kind Regards. Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘New Update Bug Breaking Website’ is closed to new replies. * ![](https://ps.w.org/helpie-faq/assets/icon-128x128.png?rev=2983652) * [Helpie FAQ — Accordion, Docs & Knowledge Base](https://wordpress.org/plugins/helpie-faq/) * [Frequently Asked Questions](https://wordpress.org/plugins/helpie-faq/#faq) * [Support Threads](https://wordpress.org/support/plugin/helpie-faq/) * [Active Topics](https://wordpress.org/support/plugin/helpie-faq/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/helpie-faq/unresolved/) * [Reviews](https://wordpress.org/support/plugin/helpie-faq/reviews/) ## Tags * [new version](https://wordpress.org/support/topic-tag/new-version/) * 10 replies * 2 participants * Last reply from: [pauplesupport](https://wordpress.org/support/users/pauplesupport/) * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/new-update-bug-breaking-website/#post-13056912) * Status: resolved