Support » Theme: Parabola » New Update broke my site

  • Resolved Torsten

    (@knodderdachs)


    Hi,

    I just updated the theme to 2.3.2 and my site seems to be broken now.

    Both in the backend as in the frontend there is the word “read” visable in the top of the pages and in the backend the widgets are not shown correctly.

    Please fix that. Thanks in advance.

    Greets
    Torsten

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Torsten

    (@knodderdachs)

    I just restored a backup of the theme as it was just awful! 🙁

    Hi, I just did the update and it broke my site too! just found your post.
    How did you restore your backup? Nothing is functional at ALL now and I don’t know how to even approach restoring from backup

    • This reply was modified 5 months, 1 week ago by  TJayYay.
    Torsten

    (@knodderdachs)

    Hi,

    I do a full backup every night automatically. I downloaded the backup and extracted the parabola directory from it. Then I put the site into maintenance mode by uploading a file called .maintenance to the root directory of the site. The content of this file must be the following text
    <?php $upgrading = time(); ?>
    Then I deleted the parabola directory completely and uploaded the one from my backup. Then I deleted the .maintenance file and everything was OK again.

    hi Torsten,
    Thanks so much! I will give that a try. I haven’t had a problem like this Parabola update before. Hopefully your post alerts to get it fixed ASAP before others get this issue too.
    I’ve got the parabola backup file so hopefully that will work the same way?
    Best

    • This reply was modified 5 months, 1 week ago by  TJayYay.
    Torsten

    (@knodderdachs)

    2.3.2.1 is out and fixes the problems.

    TJayYay

    (@tjayyay)

    Thanks! I think to get to my site working first I will still have to do the backup maintenance of my parabola-generated backup? Then do this new upgrade? As I can’t do a thing with the site wordpress right now

    Torsten

    (@knodderdachs)

    You can’t do anything in the backend of your site? Download the new version of the theme from wordpress.org (https://downloads.wordpress.org/theme/parabola.2.3.2.1.zip), unzip it, delete your parabola directory on your webspace and upload the parabola directory you just unzipped. Should work.

    TJayYay

    (@tjayyay)

    Thanks! Yes, for whatever reason, now on the WordPress dashboard et al, when I click on something I get an error page, so can’t do anything at all. I will try that, thanks so much. Dumb question, will this step delete my parabola settings in the theme?

    Torsten

    (@knodderdachs)

    No, your theme settings are not affected.

    TJayYay

    (@tjayyay)

    Thanks for your assistance, all set!

Viewing 10 replies - 1 through 10 (of 10 total)
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