Support » Plugin: Site Kit by Google » New update breaking my site css on admin side

Viewing 15 replies - 1 through 15 (of 32 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    @sherazk1 Thanks for opening a support topic. The plugin itself shouldn’t impact any output to the front end of your site other than the product snippets, so it would be interesting to know more on this issue and we can hopefully assist. Please share your Site Health information and we can troubleshoot further.

    It might also be worth uninstalling Site Kit and reverting to an older version to troubleshoot further. If you have automatic updates on your site other plugins along with your theme updates may have resulted in formatting differences.

    I are using the new 1.6 version of Site Kit and I don’t see this issue.

    What happens if you disable the plugin? You might also want to check how it looks if you log in from another browser, Google Chrome, Edge, Firefox or whatever you have.

    Plugin Support James Osborne

    (@jamesosborne)

    @techwork Thanks for the update. I’m happy to investigate any possible compatibility issues while trying to recreate the same issue which you’re encountering.

    If you want to share your Site Health information privately you can use this form, I can then provide you with any findings here.

    Okay, I submitted the site health info on form you can check that. When I disable the plugin site looks well and I know this issue not coming on all site I think there is something that will be conflicting in my site maybe it will be conflicting with some others plugins I didn’t tested that yet.

    Plugin Support James Osborne

    (@jamesosborne)

    @sherazk1 Many thanks for the additional information. Looking at the staging site provided in the form I don’t see any formatting issues with Site Kit version 1.6.0 installed. I’ve tested with various browsers, along with testing using online browser testing tools.

    From the screenshot you provided was this from the same staging site? If so can you confirm the same formatting problems when using a Chrome browser incognito mode?

    Yeah it comes on incognito also It only comes on admin side not on the user side when I login in the site and then trying to checking the frontend this happens the top bar which includes your Sitekit option that have some issue so if you see in the above screenshot there is 0 coming with the kit word.

    Plugin Support James Osborne

    (@jamesosborne)

    @sherazk1 If the issue is occuring with the admin bar enabled can you try adding the below to a your themes functions.php file or preferably a custom plugin?
    add_filter( 'googlesitekit_show_admin_bar_menu', '__return_false', 1000 );

    That will disabled the admin bar feature of Site Kit. Can you let me know if that works for you? In the meantime I’ll check for possible CSS rule conflicts with your active theme and plugins, along with any admin bar changes to the plugin.

    Yeah it’s fix after adding that

    Plugin Support James Osborne

    (@jamesosborne)

    @sherazk1 Good to know, thanks for the update. I’ve checked and I’m unable to determine the cause in your case, although it’s difficult to troubleshoot without being able to access your site.

    If you’re in a position to temporary disable other plugins which also have admin bar capabilities please inform me of the same issue arises. It might be worth also checking with another theme on this staging site, as I noticed some theme related admin bar additions.

    Okay I will check that one by one and test it with default theme also

    Plugin Support James Osborne

    (@jamesosborne)

    @sherazk1 Many thanks, it may be useful for others who encounter the same situation.

    Okay so I tested deeply this time sitekit is conflicting with the w3 total cache and it breaks the site when the minify option is enable otherwise there is no issue with the plugin

    Plugin Support James Osborne

    (@jamesosborne)

    @sherazk1 Many thanks for debugging this issue, very useful to know. We can keep this in mind for other users who may encounter the same issue.

    Be sure to leave your feedback on the plugin as a user of multiple versions of the plugin.

    Can you fix this problem why it’s conflicting because I just find it but don’t know how to fix it I need both of the plugins for my site

    Plugin Support James Osborne

    (@jamesosborne)

    @sherazk1 We’ll try and replicate the same issue from our side and I can update you here. We may need to create a GitHub issue based on your feedback.

    I’ll keep you posted here after further testing.

Viewing 15 replies - 1 through 15 (of 32 total)
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