Support » Theme: Total » New Total Theme update causing problems

  • Resolved mbmedia

    (@mbmedia)


    I just updated the Total Theme to the recently released update and my site appearance has changed significantly.

    The text and graphics appear without any customized alignment or columns etc.

    Could someone please have a look and let me know how this can be fixed?

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Theme Author HashThemes

    (@hashthemes)

    Hi,

    We have fixed this issue in our another latest release. Please update it. We are sorry for the inconvenience.

    Thanks

    Thread Starter mbmedia

    (@mbmedia)

    Thanks for getting back to me. I just installed the new update and all is good now.

    Cheers!

    Good evening, I too have a similar problem. I have updated the Total theme to version 2.1.02 from version 1.1.8.7.
    The site is now all out of line in the menus and also in all the other components.
    Is there any way to avoid this?
    Thanks.

    Theme Author HashThemes

    (@hashthemes)

    Hi,

    Please clear the cache if you are using any. If it still does not work then please reply back with your website URL. There should not be such problem with the latest releases of the theme.

    Thank You.

    giosipan

    (@giosipan)

    Hello and thanks for the reply.
    I cleared the cache with the ‘Wp Fastest Cache’ plugin but the site is still misaligned.
    This is the link to my site:
    https://www.salimas4cucine.it/

    I add that I use the child theme ver.1.1.8.4.

    Theme Author HashThemes

    (@hashthemes)

    Hi,

    I could not view your website because it is in Maintenace Mode.

    As you seem to be using the child theme, it is the cause of the issue. In our latest release, we had few drastic changes in the code so you might need to rewrite the child theme based on the latest changes.

    Thanks

    giosipan

    (@giosipan)

    Thanks again for the reply.
    Now I have put the site online.
    Can you please check if the problem is the child theme?

    Theme Author HashThemes

    (@hashthemes)

    Yes, please recreate the child theme again or disable it.

    giosipan

    (@giosipan)

    Thank you very much! I have solved it by recreating the child theme!

Viewing 9 replies - 1 through 9 (of 9 total)
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