Title: New token already?
Last modified: August 31, 2016

---

# New token already?

 *  Resolved [kator](https://wordpress.org/support/users/kator/)
 * (@kator)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/new-token-already/)
 * Why am I being asked by the plugin to log in and get a new access token when 
   I just generated a new one recently? Furthermore, the “new” access token and 
   user ID this time are exactly the same as the ones already loaded into my WP 
   site (the credentials I got the last time I was asked to get new credentials,
   within the last 3 weeks)
 * [https://wordpress.org/plugins/instagram-feed/](https://wordpress.org/plugins/instagram-feed/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [smashballoon](https://wordpress.org/support/users/smashballoon/)
 * (@smashballoon)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/new-token-already/#post-7449395)
 * Hey kator,
 * Instagram recently changed their API and we thought we had everything in place
   ready for the changes to go live on June 1st but we discovered an issue after
   they went live which required the Access Token to be updated again. I apologize
   for any inconvenience. Could you try doing the following:
 * 1) Log out of your Instagram account
    2) Use the button on the plugin’s Settings
   page to obtain and new token 3) Copy and paste it into the plugin’s Access Token
   field and save changes 4) Clear your site cache (if you have one active)
 * Please let me know whether that solves the problem for you, and I hope you’re
   having a good weekend.
 * John
 *  [Fernando Díaz Gascón](https://wordpress.org/support/users/ferchup/)
 * (@ferchup)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/new-token-already/#post-7449419)
 * Hello, same doubt of Kator. I introduced the new access token before 1st june.
   I see again the message.
    Then, I follow your steps but before doing step 3 I
   see that the token is exactly the same that the one I introduced before, so I
   understand it is worthless introducing it again, isnt it?
 *  Plugin Author [smashballoon](https://wordpress.org/support/users/smashballoon/)
 * (@smashballoon)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/new-token-already/#post-7449435)
 * If you’ve updated the plugin to the latest version then when using the button
   on the plugin’s Settings page then the Instagram permissions given to the token
   created should be different. Could you try using the “Button not working?” button
   and using the tool on our website instead? Then copy and paste that token into
   the plugin and save the changes.
 * Thanks!
 * John
 *  [Fernando Díaz Gascón](https://wordpress.org/support/users/ferchup/)
 * (@ferchup)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/new-token-already/#post-7449437)
 * I have the 1.4.6. version, the last version.
    I make what you suggested and from
   the tool in your website I obtain the same access token and user ID. Nothing 
   changes.
 * (Note: I dont see any problem in the performing of the plugin. Maybe the change
   is not necessary in my case?)
 *  Plugin Author [smashballoon](https://wordpress.org/support/users/smashballoon/)
 * (@smashballoon)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/new-token-already/#post-7449451)
 * [@ferchup](https://wordpress.org/support/users/ferchup/), sounds like you may
   already have an updated token in that case. If the plugin is working correctly
   then there’s no need to do anything. If you have an issue in future just let 
   us know.
 * John

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘New token already?’ is closed to new replies.

 * ![](https://ps.w.org/instagram-feed/assets/icon-256x256.png?rev=2700807)
 * [Smash Balloon Social Photo Feed – Easy Social Feeds Plugin](https://wordpress.org/plugins/instagram-feed/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/instagram-feed/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/instagram-feed/)
 * [Active Topics](https://wordpress.org/support/plugin/instagram-feed/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/instagram-feed/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/instagram-feed/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [smashballoon](https://wordpress.org/support/users/smashballoon/)
 * Last activity: [9 years, 11 months ago](https://wordpress.org/support/topic/new-token-already/#post-7449451)
 * Status: resolved