• Resolved Yak Chum

    (@yak-chum)


    @nobita,

    Customizer will not save settings.

    I have wiped out all child style.css, functions.php, header.php back to default.

    Using customize settings it seems they apply but within a few minutes revert back to default.
    Default:

    Site Tag Line Show (should be hidden)
    Site Title Show (should be hidden)

    Colors:
    All font and link colors revert to black.
    Menu settings all widths reset to default.

    Images:
    Background image sets to none

    Advanced > Site Wide CSS will not save.

    I am saving and publishing between every change.

    This has been an issue for a while and i have not updated anything in customize since my last backup restore. It seems the issue is once settings are published and saved in customizer.

    Other sites are functioning normally i believe because customizer has not has not been published and saved. Once done settings will all revert back to default.

Viewing 15 replies - 16 through 30 (of 50 total)
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    Also I am running the paid version of WordFence

    Are we to just assume this is not going to be fixed?

    It has been a few weeks now.

    Just want to know how I have to move forward.

    Thread Starter Yak Chum

    (@yak-chum)

    List of activated plugins is as follows:

    Akismet
    Alpine PhotoTile for Instagram
    Block Referral Spam
    Breadcrumb NavXT
    Comet Cache
    Easy Video Player
    Facebook
    Jetpack by WordPress.com
    Post Notification
    Redux Framework
    Search box on Navigation Menu
    Slider WD
    UpdraftPlus – Backup/Restore
    Wordfence Security
    WP Database Optimizer
    WP Lightbox 2
    WP-Optimize
    Yoast SEO
    YOP Poll
    YouTube Channel

    I have upgrade to 1.437 and it seems to be working.

    The site wide CSS wasn’t working initially but after clearing the cache it is working.

    Been up and working for 24hrs now, it used to revert back to defaults within a few minutes before.

    Theme Author nobita

    (@nobita)

    @madcow68

    I’m sorry thread had overlooked the fact that in a two-page

    1.437 worked ?

    If possible, please tell me the results seen for a while how

    but I’m not change customizer…

    @yak-chum

    I will take a look the plugin

    please some time

    Yes nobita.

    The theme is working so far….usually lost settings pretty quickly but has been good for a couple days now….

    • This reply was modified 7 years, 6 months ago by madcow68.
    Theme Author nobita

    (@nobita)

    @madcow68

    Good News

    Thank you !

    Spoke to soon. It has failed again.

    My settings reset.

    :0(

    Theme Author nobita

    (@nobita)

    @madcow68

    Sad news…

    This is close to nightmare

    Thank you for reply the result

    Theme Author nobita

    (@nobita)

    @yak-chum

    Tested plugins

    below plugins install and activate (not custom setting)

    standard child theme like below.

    http://tenman.info/downloads/child-raindrops.zip

    Pass the test

    Parent theme Raindrops pass the test

    child theme boots ( data save in theme_mod )

    not reflect customizer settings

    It seems there is a need to investigate a little more, but it does not go out conclusion immediately

    child theme boots ( data save in option )

    pass the test

    If you use the normal child theme, it does not seem to come out a problem.

    Even if you switch to a parent theme, or it does not reflect setting of customizer?

    
    Alpine PhotoTile for Instagram
    Block Referral Spam  //[Update] Sorry for late update. Vacation with family for the first time with my baby daughter was just too occupying! Spam list updated with all your input, please keep sending us feedback here. You could review us here if you feel this plugin helped you! [Hide Notice]
    	Breadcrumb NavXT
    	Comet Cache
    Easy Video Player
    Facebook	//too old
    	Jetpack by WordPress.com
    Post Notification //too old
    Redux Framework
    Search box on Navigation Menu
    Slider WD
    UpdraftPlus – Backup/Restore
    	Wordfence Security
    WP Database Optimizer //too old
    WP Lightbox 2
    WP-Optimize
    Yoast SEO
    YOP Poll
    YouTube Channel //Please note, to make YouTube Channel plugin v3+ work, generate YouTube Data API Key in Google Developers Console, as explained here, then add it to General Settings.
    

    thank you

    Nobita-

    I feel bad for you. You have an awesome theme and are awesome at supporting it.

    Hope you get to the bottom of this.

    Thread Starter Yak Chum

    (@yak-chum)

    Settings seem to be saving now. Time will tell.
    THanks for the work @nobita!

    PS.
    Thanks for new post widget!

    • This reply was modified 7 years, 5 months ago by Yak Chum.

    Any updates on this?

    Theme Author nobita

    (@nobita)

    @yak-chum

    Thank you for reporting result!

    My settings are not saving with the latest version.

    They stayed for a few minutes.

Viewing 15 replies - 16 through 30 (of 50 total)
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