Support » Plugin: Newsletter Subscription Form - User Subscriptions Form, Capture Email » New subscribers are not in the plugin panel

  • good!!
    I have been using the plugin for a long time and it has never given me any problems, but lately, despite the fact that the subscribers receive the email, my panel does not release the updated subscribers and many of them come out pending but the new ones do not have subscribed lately

    How can I solve that?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • The problem continues to persist: new users are subscribed to but I do not receive the users in the plugin dashboard. I would like to know why it is? Why is the pro version missing?

    Can you help me please I’m very desperate

    Plugin Author weblizar

    (@weblizar)

    Hi Nexxxa

    Thanks for using the Newsletter Subscription Form plugin.
    We checked it on our server and demo sites we didn’t get any issue with updated or new subscribers data.
    please check the Subscriber Provider Option sitting and if you are using Mad Mimi or MailChimp then please check the API KEY is vailed or not after that I hope you can fix this issue.

    thanks

    • This reply was modified 5 months, 2 weeks ago by  weblizar.
    Plugin Author weblizar

    (@weblizar)

    Hi Nexxxa

    Smtp settings are enabled then setup the SMTP required details.

    Please add your Gmail address details, not business email.

    Just like xyz@gmail.com its uses for the this plugin

    No business email :

    I think it will work.

    Thanks

    Thank

    Hello!
    but then it does not work with SMTP anymore? it only works with gmail in this aspect.
    Why?

    Plugin Author weblizar

    (@weblizar)

    For SMTP to click this link https://serversmtp.com/smtp-gmail-configuration/

    one more thing activates the email service in your hosting.

    Thanks

    Hi.

    Then I can not use the outlook for these subscriptions? I have to use gmail if or what?

    Hi!!

    CAN I BUILD A OFFICE 365 ACCOUNT WITH THIS PLUG IN THE WP MAIL?

    Plugin Author weblizar

    (@weblizar)

    Hi nexxxa

    Thanks for using our plugin.

    Sorry! this plugin does not support the OFFICE 365 ACCOUNT.

    It can only support the wp_mail and Gmail SMTP option to subscriptions.

    Thanks and most welcome

Viewing 8 replies - 1 through 8 (of 8 total)
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