Title: New Subscriber not adding
Last modified: July 31, 2023

---

# New Subscriber not adding

 *  Resolved [shabbyrose](https://wordpress.org/support/users/shabbyrose/)
 * (@shabbyrose)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/new-subscriber-not-adding/)
 * I was having trouble with my email, but when I got it working again, I tried 
   to do a test subscriber with one of my emails. I got the email to subscribe and
   clicked the button to confirm, but that email did not get added to my subscribers.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fnew-subscriber-not-adding%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Elvira K.](https://wordpress.org/support/users/treibalen/)
 * (@treibalen)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/new-subscriber-not-adding/#post-16959367)
 * Hi there [@shabbyrose](https://wordpress.org/support/users/shabbyrose/),
 * Thanks for reaching out!
 * I checked your site but all subscriptions forms there are created with Elementor.
   Can you please check if they’re correctly integrated with MailPoet?
 * Here is how: [https://elementor.com/help/mailpoet-elementor-integration/](https://elementor.com/help/mailpoet-elementor-integration/)
 * Alternatively, please try creating a native MailPoet form and test it: [https://kb.mailpoet.com/article/297-create-a-subscription-form-with-our-editor](https://kb.mailpoet.com/article/297-create-a-subscription-form-with-our-editor)
 * Let us know how it goes!
 *  Plugin Author [Bruna a11n](https://wordpress.org/support/users/bruberries/)
 * (@bruberries)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/new-subscriber-not-adding/#post-17015308)
 * Hey [@shabbyrose](https://wordpress.org/support/users/shabbyrose/),
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘New Subscriber not adding’ is closed to new replies.

 * ![](https://ps.w.org/mailpoet/assets/icon-256x256.png?rev=3284564)
 * [MailPoet - Newsletters, Email Marketing, and Automation](https://wordpress.org/plugins/mailpoet/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailpoet/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailpoet/)
 * [Active Topics](https://wordpress.org/support/plugin/mailpoet/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailpoet/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mailpoet/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [Bruna a11n](https://wordpress.org/support/users/bruberries/)
 * Last activity: [2 years, 8 months ago](https://wordpress.org/support/topic/new-subscriber-not-adding/#post-17015308)
 * Status: resolved