New Stripe OCS field shows confusing terms

Resolved thewebtailors
(@thewebtailors)

4 months, 2 weeks ago
I upgraded to the new Stripe OCS field. Since doing so, the following line terms show up below the credit card fields: By providing your card information, you allow [company_name] to charge your card for future payments in accordance with their terms.

However, this is just a one type payment and we don’t need to store the customer’s credit card. Is there a way to remove it since it might cause confusion?
- This topic was modified 4 months, 2 weeks ago by thewebtailors.
The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)

Plugin Support Kris – WPMU DEV Support
(@wpmudevsupport13)

4 months, 2 weeks ago

Hi @thewebtailors

I hope you are doing well today.

Those terms comes directly from Stripe integration. I pinged our Forminator Team is there anything that can be done in that matter. We will post an update here as soon as more information is available.

Kind Regards,
Kris

Thread Starter thewebtailors
(@thewebtailors)

4 months, 2 weeks ago

I appreciate you looking into this!

PS: If it is of any help, in case of the WooCommerce Stripe plugin, it seemed that unchecking the “save credit card” checkbox removed the message: https://wordpress.org/support/topic/removing-by-providing-your-card-information-you-allow/

Plugin Support Jair – WPMU DEV Support
(@wpmudevsupport15)

4 months, 2 weeks ago

Hi @thewebtailors,

I hope you are doing well today!

Thanks for the update. We have forwarded this information to our Forminator team as well.

Kind regards,
Zafer

Plugin Support Kris – WPMU DEV Support
(@wpmudevsupport13)

4 months, 1 week ago

Hi @thewebtailors

We checked this case more deep with our Forminator Team and it seems this is a bug in Forminator. We already work on it and future updates should fix this.

Kind Regards,
Kris

Thread Starter thewebtailors
(@thewebtailors)

4 months, 1 week ago

Thank you!

invisiblesy
(@invisiblesy)

2 months, 2 weeks ago

Hi. I have the same issue. Do you have any progress with the update? Thanks.

Plugin Support Jair – WPMU DEV Support
(@wpmudevsupport15)

2 months, 2 weeks ago

Hi @invisiblesy,

We don’t have any ETA for the fix but our Forminator team is working on it to be included in the upcoming releases.
Thank you for the patience.

Kind regards,
Zafer
Thread Starter thewebtailors
(@thewebtailors)

1 month, 4 weeks ago
The text started showing up again after updating to the current version (1.40.0). After downgrading to 1.39.3, it is gone again. You might be working on it, but I thought I would let you know just in case.

Thank you!
- This reply was modified 1 month, 4 weeks ago by thewebtailors.
Plugin Support Patrick – WPMU DEV Support
(@wpmudevsupport12)

1 month, 4 weeks ago

Hi @thewebtailors

Sorry to hear the issue returned,

I could replicate and informed our developers, I hope we can re-apply the fix as soon as possible,

Best Regards
Patrick Freitas

Thread Starter thewebtailors
(@thewebtailors)

1 month, 4 weeks ago

Thank you! Appreciate it!

Viewing 10 replies - 1 through 10 (of 10 total)

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