Title: New shortcode doesn't work
Last modified: August 30, 2016

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# New shortcode doesn't work

 *  [FadelyM](https://wordpress.org/support/users/fadelym/)
 * (@fadelym)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/new-shortcode-doesnt-work/)
 * Hi, David. I wrote on this forum some time ago, when version 4 was first released,
   but never received an answer. I still have the same problem/question, so I am
   trying again.
 * I am running your version 4.0.13 on a WordPress 4.4 website. I have changed the
   shortcode on my page to [seamless-donations], but the page then displays a warning
   text with a bright red background saying that I need to change the shortcode 
   to [seamless-donations]. (I can send you screenshots if you would like.)
 * When I change the shortcode back to the supposedly deprecated older version, [
   dgx-donate], the page displays and functions perfectly.
 * What should I do?
 * [https://wordpress.org/plugins/seamless-donations/](https://wordpress.org/plugins/seamless-donations/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [David Gewirtz](https://wordpress.org/support/users/dgewirtz/)
 * (@dgewirtz)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/new-shortcode-doesnt-work/#post-6871670)
 * You need to run the conversion to 4.0 mode. Go to your main admin page and see
   if the Seamless Donations section still shows a gear, instead of a palm tree.
   If it’s a gear, then [dgx-donate] will be required. If it’s a palm tree, then[
   seamless-donations] should work.
 * If it’s a gear, you should follow the directions in this video:
 * You’ll need to make sure you run the migration process, which will turn off the
   legacy mode and turn on the modern mode.
 * –David

Viewing 1 replies (of 1 total)

The topic ‘New shortcode doesn't work’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/seamless-donations.svg)
 * [Seamless Donations is Sunset](https://wordpress.org/plugins/seamless-donations/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/seamless-donations/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/seamless-donations/)
 * [Active Topics](https://wordpress.org/support/plugin/seamless-donations/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/seamless-donations/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/seamless-donations/reviews/)

## Tags

 * [shortcode](https://wordpress.org/support/topic-tag/shortcode/)

 * 1 reply
 * 2 participants
 * Last reply from: [David Gewirtz](https://wordpress.org/support/users/dgewirtz/)
 * Last activity: [10 years, 4 months ago](https://wordpress.org/support/topic/new-shortcode-doesnt-work/#post-6871670)
 * Status: not resolved