Support » Fixing WordPress » new share button has caused problems

  • i saw there was a notification beside ‘jetpack’ on my dashboard. I had a look at it and enabled facebook share as I thought it would go alongside the facebook like button I already had via a plugin ‘social ring’ now all my previous facebooks likes, hundreds and hundreds have gone! I have tried unchecking the boxes for the facebook share but its still there and all the likes have gone. How can I get them back?

    Also my drop down menu for the recipes is suddenly not working….

    Please help…

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  • esmi


    Forum Moderator

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the Twenty Eleven theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    Thanks Esmi. I have sorted it out but its seems that I cannot have the facebook share button (or any share buttons) alongside my original social ring plugin.

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