Support » Plugin: Media Deduper » Urgent: New Update Release (of 3 hours ago) broke my Website!

  • Resolved refurl

    (@refurl)



    All pages of site now return the following error:

    Warning: require_once(/home/name/public_html/wp-content/plugins/media-deduper//inc/class-mdd-compat-manager.php): failed to open stream: No such file or directory in /home/name/public_html/wp-content/plugins/media-deduper/inc/class-media-deduper.php on line 65

    Fatal error: require_once(): Failed opening required ‘/home/name/public_html/wp-content/plugins/media-deduper//inc/class-mdd-compat-manager.php’ (include_path=’.:/usr/local/php72/pear’) in /home/name/public_html/wp-content/plugins/media-deduper/inc/class-media-deduper.php on line 65

    • This topic was modified 1 month ago by  refurl.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author drywallbmb

    (@drywallbmb)

    @refurl Yikes! Our bad. We’ll get a new release out that addresses this ASAP.

    Plugin Author drywallbmb

    (@drywallbmb)

    @refurl We’ve just pushed out 1.5.1 which should resolve this issue for you (and everyone else). Sorry for the snafu!

    refurl

    (@refurl)

    Thanks, but how do I Install the new version, since my wp-admin in not accessible?

    I do have ftp access to the site, but I’ll need some clarification on downloading the fix, and where to put it on the server.

    Thanks for your previous, quick response.

    Plugin Author drywallbmb

    (@drywallbmb)

    @refurl Probably the easiest thing to do would be to use FTP to go into your wp-content/plugins directory and delete the media-deduper directory entirely. Once that’s done, you should be able to load your wp-admin again, in which case you can re-add Media Deduper as a plugin; WordPress should then download the fixed 1.5.1 release for you.

    refurl

    (@refurl)

    Thank you. All appears to be well again.

Viewing 5 replies - 1 through 5 (of 5 total)
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