Support » Plugin: ProfileGrid - User Profiles, Groups and Communities » New registrations failing to login afterwards

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support profilegrid0

    (@profilegrid0)

    Hello @sicutunum,

    We analyzed the issue in detail and it seems to be specific to your site. We will require access details for your site to further debug and help deliver you quick solution. Could you please share it with us by creating a new admin user for our support email address support@profilegrid.co in order to allow us continue our investigation.

    sicutunum

    (@sicutunum)

    Hi. Thanks for your help. I’ve created an admin account at the address you specified. An email should be sent to you. Let me know if you need anything else or are unable to login.

    Plugin Support profilegrid0

    (@profilegrid0)

    Hello @sicutunum,

    Thank you for the details. We are analyzing the issue on your site and further communication will be carried out on our support portal due to security reasons. We have already replied to your support email regarding this issue.

    Plugin Support profilegrid0

    (@profilegrid0)

    Hello @sicutunum,

    As per our response on ticket system, please try out suggested solution of RegistrationMagic and ProfileGrid integration. We are marking this ticket as resolved now.

    Sorry for forgetting to mark this as resolved. Thankyou very much for your help! This is a highly recommend plugin and service!

Viewing 5 replies - 1 through 5 (of 5 total)
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