New random error when trying to share.

  • Resolved Itsasylum

    (@itsasylum)


    2 years, 1 month ago

    Not sure what has been going on but every time i go to share a post by using this plugin it will instantly make a

    Error establishing a database connection
    page pop up. Then i just refresh the page and it will load fine. Anyone else ever run into this problem?

    it just randomly started doing this.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Blog2Social-Support

    (@blog2socialsupport)

    2 years, 1 month ago

    Hello,

    Thanks for reaching out.

    May I ask you if it’s possible to send me a screenshot where you are facing this error in Blog2Social?

    Which version of Blog2Social are you currently using?
    Please be so kind as to make sure that the latest version (6.9.2) is installed on your website.

    I’m looking forward to your reply.

    Thread Starter Itsasylum

    (@itsasylum)

    2 years, 1 month ago

    so it’ll happen right when i click “customize and schedule social media post”

    every so often i can get it to not happen but for the most part it is 99 percent of the time.

    you can see the database error message that shows up here. <a

    error message

    also can confirm that i am using the latest version

    Plugin Support Blog2Social-Support

    (@blog2socialsupport)

    2 years, 1 month ago

    Hello,

    Thanks for your feedback.

    When checking your screenshot I noticed that this notification is not from Blog2Social.
    Please be so kind as to check the following guide to solve this on your website:
    https://wordpress.org/support/article/common-wordpress-errors/#error-establishing-database-connection

    Please let me know if you have any other questions regarding Blog2Social.

Viewing 3 replies - 1 through 3 (of 3 total)
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