Hi @alin99,
Thank you for reaching out!
I have just run some tests but I cannot reproduce the issue on my end after updating to the latest version of the WordPress. I’ve noted that the middle product has a slightly longer title and this appears to be the reason that the grid is not aligned properly.
I would recommend adding the following CSS to your site to address longer titles and ensure that they don’t break the layout:
.wc-block-grid__product-title{
width: 25ch;
overflow: hidden;
text-overflow: ellipsis;
white-space: nowrap;
display: inline-block;
}
Would you mind trying this and letting me know if this fix works for you?
Thank you!
Thread Starter
alin99
(@alin99)
Hi @kmacharia ,
Thank you for your response.
Unfortunately trying to implement it has revealed a new problem as I am now unable to access the site through cPanel as the “Manage in WordPress” link has disappeared. Before updating WordPress and Botiga, this was the method I used to log onto the site and make changes. https://ibb.co/pBRbS7q5
Now because I’m not sure if this is a Botiga or WordPress in general issue, I reached out to my hosting company. Unfortunately they flat out said this is a theme issue… 🙁
Here is a sample of a random page I’ve found where the link is still present (for demonstration purposes) https://ibb.co/sp2vTx1w
I tried running the WordPress integrity checks and it did not find any problems. Is someone please able to help with this one or shall I create a new topic?
Thank you again,
Alin
Hi @alin99
I’m sorry to hear that you ran into some trouble after the update. I’m happy to assist you further.
Would you mind requesting a copy of any errors that are logged on the server from your host so that I can be in a better position to help?
I’d also recommend doing a site restore to one of the backup points that you had before the update since this would be the quickest way to resolve the site access issue. Please contact your host about this so that they can further advise.
Thank you!
Thread Starter
alin99
(@alin99)
Hi @kmacharia
I have attached the contents of the file provided by the hosting provider. I have not yet tried to restore the tar.gz file as the site is still fully accessible from the front end. I just cannot access/edit WordPress from cPanel. The following is from a file called “theme_error_log.txt”
Warning: Attempt to read property "controls_general" on null in /home/beewickd/public_html/wp-content/themes/botiga/inc/plugins/woocommerce-brands/woocommerce-brands.php on line 98
Fatal error: Uncaught TypeError: array_merge(): Argument #1 must be of type array, null given in /home/beewickd/public_html/wp-content/themes/botiga/inc/plugins/woocommerce-brands/woocommerce-brands.php:100 Stack trace: #0 /home/beewickd/public_html/wp-content/themes/botiga/inc/plugins/woocommerce-brands/woocommerce-brands.php(100): array_merge() #1 /home/beewickd/public_html/wp-includes/class-wp-hook.php(324): Botiga_WC_Brands->customizer_options() #2 /home/beewickd/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #3 /home/beewickd/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #4 /home/beewickd/public_html/wp-includes/class-wp-customize-manager.php(947): do_action() #5 /home/beewickd/public_html/wp-includes/class-wp-hook.php(324): WP_Customize_Manager->wp_loaded() #6 /home/beewickd/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #7 /home/beewickd/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #8 /home/beewickd/public_html/wp-settings.php(749): do_action() #9 /home/beewickd/public_html/wp-config.php(83): require_once('/home/beewickd/...') #10 /home/beewickd/public_html/wp-load.php(50): require_once('/home/beewickd/...') #11 /home/beewickd/public_html/wp-admin/admin.php(35): require_once('/home/beewickd/...') #12 /home/beewickd/public_html/wp-admin/customize.php(13): require_once('/home/beewickd/...') #13 {main} thrown in /home/beewickd/public_html/wp-content/themes/botiga/inc/plugins/woocommerce-brands/woocommerce-brands.php on line 100
Ps. Thank you again for your assistance. 🙂
Alin
Hi @alin99
Thank you for getting back to me.
It looks like your site is currently running an old version of the Botiga theme (2.1.0). The latest version that comes with compatibility for newer WordPress version is 2.3.0.
Would you mind updating to this version of the Botiga theme and let me know if the issue persists?
Thank you!
Thread Starter
alin99
(@alin99)
Hi @kmacharia
Thank you for your reply. Would you know how to upgrade it? I see I have version 2.3.0 installed https://ibb.co/vCzsx6dt but when I go into the theme itself it says it’s 2.1.0. I don’t see a link/way to upgrade it…
I have version 1.0.60 of aThemes Starter Sites and 1.0.13 of the Athemes Blocks.
Thank you,
Alin
Thread Starter
alin99
(@alin99)
Hi @kmacharia ,
I managed to update the theme but the option still hasn’t appeared. Do you have any other ideas?
Thank you in advance,
Alin
HI @alin99
That is quite unexpected. Could you please check with your host if a different error is being reported after the theme update. I was anticipating that the theme update would address both the error and the missing button.
Please let me know if a different error is being reported.
Thank you!
Thread Starter
alin99
(@alin99)
Hi @kmacharia ,
The error has indeed changed and the new errors no longer say anything “Botiga”. WooCommerce is mentioned a lot now…
Thank you again for your help. I will reach out in the other forum.
Hi @alin99
Thank you for the update!
Feel free to open a new topic in case you bump into any other issues.
Have a good one!
