Hi @bhauserdupli,
so that we understand your request a little better we have the following questions for you – we would be very happy if you could answer them:
– Is the mentioned product a “variable product (WooCommerce Standard)” in your store? Or do you use a plugin (e.g. Product Add-On) for the variants “Sheet Count, Upload, Quantity, etc”? If applicable, is this also a combination of both?
– Did you change the price only in this named product or did you create a new product with new prices and the original product with the old prices still exists (and is only hidden) in the store.
We have tried it with a variable product in our development environment and the current price is always used for reordering.
Thank you for your feedback and answering our questions.
Best regards, Poly-res Team
Hi Ulf,
Thank you for looking into this, below are the answers to your questions:
– The mentioned product is a “Simple Product” in WooCommerce. We use the NBDesigner Plugin for the variants like sheet count, upload, quantity, etc. This plugin is the online design tool for our website where customers can design their print pieces that we produce.
– The pricing was updated within the NBDesigner Plugin, it has a printing options area where add in our pricing based off quantities.
Based off this, is it just that the NBDesigner plugin we are using might not be compatible with your plugin at this time?
Thanks!
Brian
Hi Brain,
Thank you for your fast reply – the NBDesigner Plugin is from CMSmart (Link: https://cmsmart.net/wordpress-plugins/woocommerce-online-product-designer-plugin) right?
Based off this, the plugin does not support the standard WooCommerce function/hook (ordered-again) to reorder the defined variants/fields which you define in the settings of the product. We recommend that you contact the developer of the plugin and ask them to support the standard function/hook of WooCommerce “ordered-again”.
We can’t implement such functionality in our plugin. We are looking forward to your feedback, if this would be an option for you.
Thanks, Ulf
Hi Ulf,
Yes that is the plugin. I will reach out to their plugin support team and request this.
Thank you very much for your help and for developing such a great plugin!
Sincerely,
Brian
Hi Brian,
Thank you for your feedback and we hope you get a positive answer from the developers. If there are any questions please contact us.
Best regards, Ulf
