• centerman

    (@centerman)


    Hello–

    I am new here and have poked through the threads, but have not found a situation quite like mine. My programming skill is thin; please forgive my basic questions.

    Here is the problem:

    New posts started deleting themselves today, one day after my site was restored to correct damage I inflicted.

    The troubles began when I tried to install some new plugins. I placed them in the wrong content folder — the MU content folder. This nuked all my other plugins, partially breaking the site.

    (Plugin error messages: “deactivated…headers are missing.” I tried hitting “activate,” which made the plugins vanish.)

    I deleted the new plugins from the MU content folder. But my other plugins did not reappear.

    So my web host restored the site from a day earlier. The restored fix did not stick for very long, however. Within a few minutes my regular plugins were gone once again, along with thumbnails, calendar and other features.

    A second restore seemed to bring things back to normal for about 18 hours. Users posted new entries…and then those entries disappeared.

    When I tried to open these posts from their subject lines under “edit posts,” I got an error message saying there was no post, “or maybe it was deleted?”

    Any ideas about where to troubleshoot would be greatly appreciated… thanks very much.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Go look in the database and see if they are there.

    The troubles began when I tried to install some new plugins. I placed them in the wrong content folder — the MU content folder.

    Never put anything in there unless a particular plugin instructs you to. this caution is pretty much everywhere.

    Thread Starter centerman

    (@centerman)

    Sorry to be such a newb… I don’t have control panel access. Can I find the database via FTP?

    Any idea why posts would delete themselves?

    dgilmour

    (@dgilmour)

    No, you can’t access the database via FTP.

    What you could do, if you only have FTP access, is install PHPMyAdmin (http://www.phpmyadmin.net), configure it with your database name and login details, and use that to access the database.

    Thread Starter centerman

    (@centerman)

    Thanks. Must admit, I am a little gun-shy about installing anything after my last blunder. But sounds like it’s worth a shot.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    You mentioned having a webhost who restored from backup. They should have some notes on how to look at your DB.

Viewing 5 replies - 1 through 5 (of 5 total)
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