Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Start with the basic troubleshooting steps.

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the Twenty Eleven theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    Thread Starter abdel25

    (@abdel25)

    Thank you for your reaction. I’m going to follow up the steps.

    Thread Starter abdel25

    (@abdel25)

    # update 1: you were right, it was a plugin, I just deactivated al the plugins. I will now activate them one by one and let you know what plugin started that problem.

    Thread Starter abdel25

    (@abdel25)

    # update 2: the widget that was responsible for this problem called:

    ZooEffect Plugin for Video player, Photo Gallery Slideshow jQuery and audio / music / podcast – HTML5

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Good catch, glad you sorted it out. 😉

Viewing 5 replies - 1 through 5 (of 5 total)
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