Support » Plugin: Disable Emails » New Post Emails are still being sent. Please help.

  • stephb11

    (@stephb11)


    I’ve been trying desperately to figure out a way to NOT have a new post email go out every time I update my blog. I use Mailchimp to send newsletter notifications. So it’s super frustrating to have WordPress duplicate my efforts with their generic, ugly emails. I don’t understand how no other blogs I’m subscribed to have this generic WordPress email notification go out with their new blog posts. I can’t get them to stop so I installed this plug-in today and did a new blog post and was so excited. Sure enough, a new post notification email was sent out just like normal. What could the issue be?? Thank you.

    • This topic was modified 1 year ago by stephb11.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author webaware

    (@webaware)

    G’day Steph,

    That would be a plugin doing that, and if it’s sending out emails even with this plugin installed, then it’s using something like SMTP settings to connect to an external email gateway to do it. Have a look at your plugins, especially any that say they’re post notification plugins.

    If you like, copy your Site Health Info report and send it to me via my support form, and I’ll see if I can spot it. NB: don’t paste it here in public, use my support form!

    WordPress Admin > Tools > Site Health > Info, click the button to “Copy site info to clipboard”

    https://shop.webaware.com.au/support/

    cheers,
    Ross

    I’m having this same issue. And I don’t see any other plugins installed that would be initiating emails.

    Ross, can I send you our Site Health info report?

    Thanks
    Jordan

    • This reply was modified 11 months, 3 weeks ago by jservos.
    Plugin Author webaware

    (@webaware)

    G’day Jordan,

    Do you have Jetpack installed, and do you have its Subscriptions module activated with post notifications? I think that’s what it turned out to be with the above (although it was never confirmed). Here’s how to turn off a Jetpack module:

    https://jetpack.com/support/control-jetpack-features-on-one-page/

    cheers,
    Ross

Viewing 3 replies - 1 through 3 (of 3 total)
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