Support » Theme: Gridbox » New “Menus” configurations not getting saved

  • Resolved roughali

    (@roughali)


    Hello, I have a problem, And I think it is with this theme, I go to WordPress, then in the left sidebar, I select “Appearances” and then “Menus” I enter my new configurations and now I try to save these new settings but first of all there is no save button and secondly when I leave the site or reload the page, Google Chrome says, “Changes you made may not be saved” and its true, my new settings don’t get saved and there is no way to save the new settings I make in the “Menus” tab in WordPress,

    Please fix this problem as I can not save my new settings made in the “Menus”<“Appearance” tab

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  • Here’s a image of what i am trying to tell, https://ibb.co/bbpkRkc

    Theme Author ThemeZee

    (@themezee)

    Hi there,

    Thanks so much for using Gridbox.

    The theme does show your custom menus in the frontend, but does not add any scripts to the menu screen in the WordPress backend. It is therefore highly unlikely that the theme is responsible for the issue.

    I recommend to deactivate all your plugins to see if that fixes the issue. If yes, you can enable your plugins one by one to find the responsible one.

    Best,
    Thomas

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