New Lists Missing on Feed Creation Page

  • Resolved fishnyc22

    (@fishnyc22)


    7 years, 2 months ago

    I’m finding that the new list I created about an hour ago in Constant Contact is not showing up as an option on the feed page. I see the other lists that were created months/years ago but not the new one.

    Any idea how to get that new one to show up? I tried deleting the feed and the plugin and reinstalling everything. No luck.

Viewing 3 replies - 1 through 3 (of 3 total)
  • gracemediapro

    (@gracemediapro)

    7 years ago

    Same here… I don’t understand and tried deactivating, uninstalling, and refreshing the data any which way. What in the world? I guess it only grabs the info once every so often, however, there is nothing to let you update manually, which sucks. A little help would be appreciated here.

    I don’t mean to hi-jack someone else’s post, and I understand a busy schedule, but I bet someone could clear this up with just a couple of minutes of their time.

    I apologize if this has already been answered but I searched and couldn’t find anything relevant.

    PHP Version: 7.0
    Wordpress: 4.8.1
    GF Ver: 2.2.5
    GFCC Ver: 3.0

    *Edit: The new list finally did show up after detaching account, removing feeds, uninstalling, patting my head, rubbing my stomach, and jumping three times. Then, I had to reinstall, update the connection, recreate the list feed, and to my surprise it was there. Must be a timing or cache thing. Either way, would love to know what’s going on so I could prevent having to do all this in the future.

    Thanks for the plugin. It really is appreciated!

    • This reply was modified 7 years ago by gracemediapro. Reason: Updated Status
    jonahcoyote

    (@jonahcoyote)

    6 years, 7 months ago

    I too was running into this issue. After trying the same troubleshooting steps (uninstalled, deactivating, etc.) and nothing working, I went into the DB and discovered the plugin stores the lists in a transient. So I just deleted them. They are:

    _transient_timeout_gf_ctct_lists_thebuddyprogram
    _transient_gf_ctct_lists_thebuddyprogram

    You can probably also find a transient cleaner plugin and do it that way vs. editing the DB.

    Hope the plugin author can add some code to have this done automatically!

    Plugin Contributor Zack Katz

    (@katzwebdesign)

    6 years, 5 months ago

    I’ll be adding a “Refresh Lists” link in the next update. Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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