• in the detailed view on a product, click on the photo to expand, nothing happens.

    enabled your new lightbox

    selected category = prod-cat-addt-details-main tc-smart-loaded

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor EtoileWebDesign

    (@etoilewebdesign)

    Hi tepraco,

    Can you send us the link to your website’s product catalogue page?

    http://starfirecrystal.com/?page_id=278&SingleProduct=5638

    checked images with class> prod-cat-addt-details-main tc-smart-loaded

    Plugin Author Rustaurius

    (@rustaurius)

    Hi Tepraco,

    Do you currently have “Lightbox” set to “Yes” or to “Main Image Only”? The chandelier image is the main image on the page? If you add an “additional image” section, does it work as expected?

    sorry for delay in reply

    when selected all, items on my theme’s header displayed incorrectly.

    this is the selection used

    Use this section to choose which images have lightboxes.

    Add Lightbox Options All Images
    All WordPress Galleries
    All YouTube Videos
    Images with the Class:
    prod-cat-addt-details-main tc-smart-loaded

    Can be a comma-separated list of classes to apply the lightbox to, with no extra spaces between the elements.
    Images with the Following CSS Selectors:

    Can be a comma-separated list of CSS selectors to apply the lightbox to, with no extra spaces between the elements.

    If I select all images and click on a detail product image, it displays our company logo, not the image.

    So I reset it back to image class.

    tom

    Plugin Contributor EtoileWebDesign

    (@etoilewebdesign)

    Hi Tom,

    In order for the lightbox to work properly with the Ultimate Product Catalog, you need to go to the “Premium” area of the “Options” tab (in the catalog options, not the lightbox plugin options) and make sure the “Lightbox” option is set to “Yes” or “Main Image Only”.

    Also, while you test this, please uncheck all boxes for the “Add Lightbox Options” in the lightbox plugin options, so you can test the catalog by itself.

    Thank you

    Thanks for the advise, most of it worked.
    My only question is why in IE does it not allow the back function to work?
    It says on IE webpage has expired.
    It is OK on Chrome.

    As a non-expert, I find it awkward that the image appears “outside” of the regular page as the photo is the only image on the page and the “back” is now controlled only by the browser, not by the catalog.

    Am I missing something?
    Again, thanks for your help.

    starfirecrystal.com

    Tom

    Plugin Contributor EtoileWebDesign

    (@etoilewebdesign)

    Hi Tom,

    In regards to the link you sent a while ago (http://starfirecrystal.com/?page_id=278&SingleProduct=5638), it looks like your image is opening in a new page (not in a popup).

    Can you go to Product Catalogue-> Options-> Premium -> scroll down to “Lightbox” section and set it to Yes?

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘new lightbox feature’ is closed to new replies.