Support » Plugin: Marketo Gravity Forms Add-on » New Lead not syncing

  • I also recently started having an issue where new leads will not sync to Marketo.
    So, I enabled debugging mode in Form > Settings > Marketo “Debug Form Submissions for Administrators” in the plugin settings.

    If a lead was already in the Marketo database it does successfully save and update. I can see the result in Marketo.

    However, if the lead is new, debugging gives me the SOAP Fault response
    “[message:protected] => 20105 – Unknown lead field” followed by a very long SOAP return. The result never makes it into Marketo.

    It looks like the Marketo API was recently updated as of April 2015.
    Any idea how I can fix this, or when there will be an update to this plugin.

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