Support » Fixing WordPress » New Install – upload plugin error

  • New install into subdomain.
    Attempt to upload plugin – error message demonstrated a lack of directory to upload to. Then created “upload” directorey and also subdirectories – 2016/07
    Permissions set at 755 did not work, nor set at 777

    Error message:
    “The uploaded file could not be moved to wp-content/uploads/2016/07”.
    This directory exists. All file permissions from and including wpcontent set to 777

    Puzzled, so anyone with a solution, please earn my everlasting thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Keith


    Plugins should be uploaded to wp-content/plugins…i’m assuming you are aware of this since your profile is 8 yrs old. The above directory is for media uploads.

    Are you attempting to upload from within the WP admin panel under plugins > add new > upload plugin or are you using an FTP client?

    Hi Keith, Thanks for your prompt reply.
    Yes, have been about for a bit and that is why I am scratching my head.
    I am using the “upload file” link within WP – in the plugins page area.

    I can see the media that has been uploaded via the “wp-content/uploads/2016/07” – all media.

    Maybe there is a switch somewhere – clutching at straws, here. Should I remove the “upload” folder I placed under wp-contents.
    I used a fresh database to avoid any cross-over problems.
    Lost in the wilderness.

    OK, removed instalation, created new database, adjusted wp-config.php to point to new dbase.
    Uploaded wp files.
    used wp-admin/install.php
    Tried to upload theme using wp theme upload zip file routine.
    Got this response:
    Unable to create directory wp-content/uploads/2016/07. Is its parent directory writable by the server?

    File permissions for subdomain, wp-content, all set to 755.

    Not giving up, but crawling to the back of the cave is an option, right now.

    Changed all permissions from subdomain to wp-content to 777 – feeling a bit apprehensive but this is working, right now. Shall winnow the settings down until path fails.



    Sorry for late reply!

    Yes, definitely change the permissions back to 755 and maybe contact your host as to why 777 was needed? I’m still confused about the wp-content/uploads/2016/07 bit since themes and plugins do not go there. That is a media folder 🙂

    Good luck!

Viewing 4 replies - 1 through 4 (of 4 total)
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