Thread Starter
Maxcom
(@maxcom)
Classic Editor Version: 1.6.3 Author: WordPress Contributors Elementor Version: 3.12.0 Author: Elementor.com
Elementor Experiments
Optimized DOM Output: Active by default
Improved Asset Loading: Active by default
Improved CSS Loading: Active by default
Inline Font Icons: Inactive by default
Accessibility Improvements: Active by default
Additional Custom Breakpoints: Active by default
admin_menu_rearrangement: Inactive by default
Flexbox Container: Inactive by default
Upgrade Swiper Library: Active by default
Editor Top Bar: Inactive by default
Landing Pages: Active by default
Nested Elements: Inactive by default
Lazy Load Background Images: Inactive by default
Log
JS: showing 2 of 2JS: 2023-05-03 20:01:24 [error X 4][https://website/wp-content/plugins/elementor/assets/js/frontend.min.js?ver=3.12.2:2:30905] elementor.settings.page is undefined
JS: 2023-05-03 20:05:55 [error X 1][https://website/wp-includes/js/wp-auth-check.min.js?ver=6.2:2:652] h is undefined
(I removed the website name in the error code strings and substituted “website”.
I started out on the latest version of Elementor. I backed it down one version to see if it fixed the issue, which it did not. The error log and conditions are the exact same if Elementor 3.12.1.
Thread Starter
Maxcom
(@maxcom)
Updated to Elementor 3.12.2 and same issue and errors persist. I had noted above I had backed down to 3.12.0. So I update back to the latest build as i figured you would ask that.
Hi
Can you please send me a link to your site?
Thread Starter
Maxcom
(@maxcom)
Hi israelaz:
How do I do that? I do not see a way to private message you.
Thread Starter
Maxcom
(@maxcom)
It is this error:
https://github.com/elementor/elementor/issues/19345
and even with the latest version I get it in any version of firefox whether regular or developer, with no firefox extensions whatsoever installed, 2022 or 2023 theme (tested with both) and no other plugins active.
the first two error lines are
- js/wp-auth-check.min.js
- js/heartbeat-min.js
which indicate to me that you have api calls that are failing likely as root FF may be blocking them? So then the cascading asset js related to the editor loading, web-cli failures that make up many more lines of code.
I suspect your init attempt to confirm the status of your environment is not correct or needs to be modified.
Link to errors in dev console: https://imgur.com/a/V2a0YFO
Hi
Do you have an Elementor pro plugin on the site?
Thread Starter
Maxcom
(@maxcom)
I do not have Elementor pro installed nor has it been installed. The image I sent to you was from a test I did where I spooled up a new site, installed 2023 and the only plugin installed was elementor. The first site in which I encountered the errors had all sorts of plugins installed. I retested with a new clean site and the image is from the latter test.
Hi
please make sure that you clear all forms of cache including your browser cache, your WP cache (your WP caching plugin if you have one), and your server cache (In this case, you can contact your hosting provider for help to clear the server cache). You could also try testing it using different browsers, different devices, VPN, or in a private mode.
If the issue persists, try disabling all features from Elementor > Settings > Features, regenerate CSS using Elementor > Tools > Regenerate CSS, and check again. Also, activate the Hello Elementor theme, make sure that all third-party plugins are disabled, and try again.
I hope this helps! If the issue persists, it would be helpful to provide a screenshot of the issue.
