Title: New install causing loadout Last modified: June 17, 2020 --- # New install causing loadout * Resolved [Chris G](https://wordpress.org/support/users/chrisvk/) * (@chrisvk) * [6 years, 1 month ago](https://wordpress.org/support/topic/new-install-causing-loadout/) * I installed Jetpack on my site which is quite young, but has quite a few images. Upon installation and after enabling CDN, my webserver (shared cPanel) started loading out to the point of being unusable. Is this expected in the short term while images sync and consequently would load return to normal after a short time? I have had to disable in the meantime as my site became inaccessable. Is there anything that you could point me to in the logs which would help me diagnose any issues. I am keen to use the plugin to help with site performance and could reinstall at another time that is more suitable. Thanks Chris * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fnew-install-causing-loadout%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 15 replies - 1 through 15 (of 15 total) * Plugin Support [fresatomica](https://wordpress.org/support/users/fresatomica/) * (@fresatomica) * [6 years, 1 month ago](https://wordpress.org/support/topic/new-install-causing-loadout/#post-12996693) * Hi Chris, * you should not have any issues when enabling CDN. I had a look at the debugger and it seems that Jetpack connection is not working properly on your site. * Could you try to re-install Jetpack as explained here? [https://jetpack.com/support/reconnecting-reinstalling-jetpack/](https://jetpack.com/support/reconnecting-reinstalling-jetpack/) * Let me know if that helped. * Thread Starter [Chris G](https://wordpress.org/support/users/chrisvk/) * (@chrisvk) * [6 years, 1 month ago](https://wordpress.org/support/topic/new-install-causing-loadout/#post-12996779) * I have just reinstalled and it is loading out the server almost immediately. The plugin itself is sat on the sashboard seemingly tring to load stats. I can click to another menu item (Settings) and all setting are there and selectable * Thread Starter [Chris G](https://wordpress.org/support/users/chrisvk/) * (@chrisvk) * [6 years, 1 month ago](https://wordpress.org/support/topic/new-install-causing-loadout/#post-12996791) * CPU was loading (and still is) I/O usage was maxed out Entry processes was also maxing. Physical memory usage is also maxing. * Thread Starter [Chris G](https://wordpress.org/support/users/chrisvk/) * (@chrisvk) * [6 years, 1 month ago](https://wordpress.org/support/topic/new-install-causing-loadout/#post-12996810) * OK, so after about 15 minutes of me doing nothing this has all calmed down. * Plugin Support [fresatomica](https://wordpress.org/support/users/fresatomica/) * (@fresatomica) * [6 years, 1 month ago](https://wordpress.org/support/topic/new-install-causing-loadout/#post-12997332) * Thanks for the update. I had another look and I’m still seeing an issue with the XML RPC endpoint on your site. Problems accessing XML RPC could be due to another plugin, a security module, or a block on your server. As a first step to fixing this, I’d recommend contacting your host to see whether they block XML RPC and if so, to unblock it for Jetpack (they can find our IP range here https://jetpack.com/support/hosting-faq/). Let us know what you hear back from your host, and we’ll retest the Jetpack connection once ready. * Thread Starter [Chris G](https://wordpress.org/support/users/chrisvk/) * (@chrisvk) * [6 years ago](https://wordpress.org/support/topic/new-install-causing-loadout/#post-13031174) * I haven’t forgotten about this, I have been busy with other things. I will return to this thread tomorrow. Thanks for your assistance thus far. * Thread Starter [Chris G](https://wordpress.org/support/users/chrisvk/) * (@chrisvk) * [6 years ago](https://wordpress.org/support/topic/new-install-causing-loadout/#post-13032765) * Please retest * Thanks Chris * Plugin Support [fresatomica](https://wordpress.org/support/users/fresatomica/) * (@fresatomica) * [6 years ago](https://wordpress.org/support/topic/new-install-causing-loadout/#post-13032875) * I still see [an error](https://jetpack.com/support/debug/?url=http://visitkefalonia.gr) on your site. I understand you already got in touch with your host, is that right? If so, can you see the /xmlrpc.php file at the root of your WordPress installation when accessing your site via FTP? If you don’t, then please try re-installing WordPress. You can do this by going to the Dashboard -> Upgrades page, then click the “Reinstall WordPress” button. * If that does not help, do you use any security plugins that may block access to this file? If so, could you try to disable them? You might also want to check your site’s .htaccess file for any rules that might be blocking access to the xmlrpc.php file. * Once we are able to access your site’s xmlrpc.php file, you should be able to connect Jetpack to [https://wordpress.com](https://wordpress.com). * Let me know how it goes! * Thread Starter [Chris G](https://wordpress.org/support/users/chrisvk/) * (@chrisvk) * [6 years ago](https://wordpress.org/support/topic/new-install-causing-loadout/#post-13033685) * My host has made some further changes. * Plugin Support [fresatomica](https://wordpress.org/support/users/fresatomica/) * (@fresatomica) * [6 years ago](https://wordpress.org/support/topic/new-install-causing-loadout/#post-13034782) * I’m still seeing the same error but I noticed you marked the thread as resolved. Has the initial issue disappeared? * Thread Starter [Chris G](https://wordpress.org/support/users/chrisvk/) * (@chrisvk) * [6 years ago](https://wordpress.org/support/topic/new-install-causing-loadout/#post-13034805) * I don’t know how I marked it as resolved, because it isn’t 🧐. The only plugin I can see that may be the cause of an issue is Loginizer. I’ll temporarily disable this to see if it might make a difference. Thanks Chris * Thread Starter [Chris G](https://wordpress.org/support/users/chrisvk/) * (@chrisvk) * [6 years ago](https://wordpress.org/support/topic/new-install-causing-loadout/#post-13034816) * Plugin now disabled * Plugin Contributor [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [6 years ago](https://wordpress.org/support/topic/new-install-causing-loadout/#post-13036736) * We’re still encountering the same problem. * Is there any security system on your hosting account’s end that you could try switching odd, like mod_security or a firewall? * You don’t have to wait for us on this, just switch them off and check [https://jetpack.com/support/debug/?url=https://visitkefalonia.gr](https://jetpack.com/support/debug/?url=https://visitkefalonia.gr) to see if it reports an all-clear, then switch them back on. * If you see an all-clear, you can check those security items out individually to identify which one is blocking us. * Thread Starter [Chris G](https://wordpress.org/support/users/chrisvk/) * (@chrisvk) * [6 years ago](https://wordpress.org/support/topic/new-install-causing-loadout/#post-13037836) * Hi, for me, the debug tool reports all clear. * > Everything looks great! > All tests have passed for visitkefalonia.gr and your > Jetpack powered site looks good to go! If you’re still experiencing trouble > working with Jetpack, please check out the following resources: * I am no longer experiencing persisent loadout issues. * Plugin Contributor [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [6 years ago](https://wordpress.org/support/topic/new-install-causing-loadout/#post-13040512) * Excellent, at least it’s working now! 🙂 Viewing 15 replies - 1 through 15 (of 15 total) The topic ‘New install causing loadout’ is closed to new replies. * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237) * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/) * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq) * [Support Threads](https://wordpress.org/support/plugin/jetpack/) * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/) * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/) * 15 replies * 3 participants * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/) * Last activity: [6 years ago](https://wordpress.org/support/topic/new-install-causing-loadout/#post-13040512) * Status: resolved