ALO EasyMail Newsletter
New Idea: Confirmation e-mail after unsubscribe (2 posts)

  1. peopleinside
    Posted 2 years ago #

    a volte un cliente risponde ad una newsletter e vogliamo ricevere la sua risposta ma al fondo della risposta si vede la newsletter inviata con il link del ciente che se cliccato permetterebbe al personale in risposta, di cancellarlo.

    Potrebbe essere una buona idea inserire una breve email (magari con testo personalizzabile nelle impostazioni) di conferma avvenuta rimozione ed un eventuale link per permettere all'utente di annullare o di effettuare una nuova iscrizione.
    In caso di errore altrimenti il cliente non viene informato della disiscrizione.


    It might be a good idea to insert a short cnfirmation unsubscrive email (possibly with customizable text in the settings) for confirmation has been removed and a possible link to allow the user to cancel or make a new entry.
    If an error occurs, otherwise the client is not informed of unsubscribing now becouse only browser message is printed but not confirmation email are sent.


  2. peopleinside
    Posted 1 year ago #

    Can be very great insert an email sended to the user when an user has been unsuscribed.

    So if I'M the user and foward my email to my friend and that frined click on unscribe i will know.
    I know is better remove URL if email is foward but user are user and can not do this so acctually if user is unscrivbed no notification mail is send.

    Is good to inform user of unsubrisction and alow them to subscribe again in case of error. :-) This can be added in the options of the plug in with the possibility to edit the unscribe info email text sended to the user.

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