• Resolved guix69

    (@guix69)


    Hello,

    When I create a new gallery via Add Gallery / Upload Images, the new gallery doesn’t have the name I supplied but instead it takes the name of an existing gallery, suffixed with -1, -2 and so on.
    Any idea why that mught be happening?
    No error in the php log.

    G.

    https://wordpress.org/plugins/nextgen-gallery/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor photocrati

    (@photocrati)

    Hello @guix69!

    Sorry to hear about the trouble creating galleries. Are you in the IGW (aka green button in text edit toolbar on post/page edit) or are you creating your galleries under Gallery > Add Gallery/Upload Images.

    Could you provide a step by step guide of how you’re creating the galleries, and please also share what plugins you have active and server settings under Gallery > Overview > Server Settings.

    Becky

    Thread Starter guix69

    (@guix69)

    Hello,
    Yep under Gallery > Add Gallery/Upload Images. I type a gallery name, chose an image, start the upload, and when I go to the gallery details it doesn’t have the name I specified but the one of an existing gallery.

    Here are the settings :

    Système d'Opération : Linux (64 Bit)
        Serveur : Apache/2.2.22 (Debian)
        Utilisation de la mémoire : 79.08MOctets
        Version MySQL : 5.5.31-0+wheezy1-log
        Mode SQL : Non renseigné
        Version du PHP : 5.4.4-14+deb7u14
        Safe-mode PHP : Off
        Support du fopen pour les URL par PHP : On
        Taille maximale de la mémoire dans PHP : 128
        Taille maximale de téléchargement montant dans PHP : 2M
        Taille maximale des données d'un POST dans PHP : 8M
        Limite de récursivité pour la librairie PCRE : 1000000
        Durée maximale d'exécution d'un script PHP : Sans Objets
        Support des données Exif par PHP : Oui ( V1.4 )
        Support du format IPTC par PHP : Oui
        Support du XML dans PHP : Oui
    
    Librairie Graphique
    
        GD Version : 2.0
        FreeType Support : Oui
        FreeType Linkage : with freetype
        T1Lib Support : Non
        GIF Read Support : Oui
        GIF Create Support : Oui
        JPEG Support : Oui
        PNG Support : Oui
        WBMP Support : Oui
        XPM Support : Non
        XBM Support : Non
        JIS-mapped Japanese Font Support : Non

    Plugin Contributor photocrati

    (@photocrati)

    @guix69 There are a few settings I’d suggest upgrading to see if that helps. WordPress recommends PHP 5.6, it lists that your hosting account is running 5.4, so I’d suggest requesting an upgrade to PHP. These settings for upload are unusually low:

    Taille maximale de téléchargement montant dans PHP : 2M
    Taille maximale des données d’un POST dans PHP : 8M

    I’d suggest requesting an upgrade to at least 20MB, if you’re uploading several large images, you’ll want a larger increase for batch uploading.

    Let me know how that works out for you.

    Becky

    same problem/
    php 5.6.14
    it started a month ago.
    i made all up recomandations

    Thread Starter guix69

    (@guix69)

    @becky : Not sure I can update php to 5.6 and I have doubts that changing the php upload settings would improve that.

    @arnonalex: 1 month ago, interesting, really sounds like the same problem.

    Plugin Contributor photocrati

    (@photocrati)

    @arnonalex – Please start your own topic so we can try to help you with your specific issue on your specific site.

    See http://codex.wordpress.org/Forum_Welcome#Where_To_Post

    Thanks!

    – Cais.

    Plugin Contributor photocrati

    (@photocrati)

    @guix69 – There could be a plugin conflict going on here or at least it should be ruled out. Have you tried deactivating all of your plugins, clearing your browser cache (and site caches if you are using a caching plugin), then reactivating the NextGEN plugin?

    If this fixes the problem then it was likely one of the deactivated plugins that was causing an issue. Now, retrace your steps activating each plugin and re-checking to see if the problem returns. If it does then that last activated plugin was probably the one. Keep reactivating and in most cases it is also best to keep checking after each plugin, sometimes there may be more than one plugin on a site that will create an issue. If you do find one (or more) plugins causing this problem we would greatly appreciate your feedback on them so the developers may address them as soon as they can.

    Also to note, in rare cases it may be the theme itself that is causing a conflict so while you have just the NextGEN plugin activated you might consider temporarily switching to one of the default WordPress Twenty series themes and see if this corrects the issue as well.

    If the problem still persists after all of this we would still want to know, even more so, as we will still want to sort out the issue and may need additional details.

    Thanks!

    – Cais.

Viewing 7 replies - 1 through 7 (of 7 total)
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