Title: New Gallery is empty
Last modified: March 31, 2025

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# New Gallery is empty

 *  Resolved [lombrik5](https://wordpress.org/support/users/lombrik5/)
 * (@lombrik5)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/new-gallery-is-empty/)
 * I have a problem with an image gallery on WordPress and Elementor. I have a page
   in French that works very well.
 * On the English page it disappears. Why does it disappear?
    - Solutions already tried:
    - Deactivation of theme and plugin.
    - Creating a new page with a gallery, same problem.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fnew-gallery-is-empty%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Milos](https://wordpress.org/support/users/miloss84/)
 * (@miloss84)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/new-gallery-is-empty/#post-18391697)
 * Hi there,
 * If your image gallery works on the French page but disappears on the English 
   version, even after testing with a new page, the issue is likely related to one
   of these areas:
 * **1. Multilingual Plugin Conflicts**
    - If you’re using WPML, Polylang, or another multilingual plugin, check if the
      gallery module is properly translated.
    - Some plugins require manually linking media files across languages.
 * **2. Different Elementor Template or Conditions**
    - Open both pages in Elementor and compare the structure.
    - Check if the English page is using the same template as the French page.
    - Ensure that no display conditions are hiding the gallery on the English page.
 * **3. Missing Media Files in English**
    - Go to the Media Library and switch to the English version (if using WPML).
    - Ensure that the gallery images exist in the English media library.
 * **4. Elementor Section Visibility Settings**
    - Check **Advanced > Responsive** settings. Ensure that the gallery isn’t hidden
      on specific devices.
 * **5. Caching & Performance Plugins**
    - Clear the cache from Elementor, WP Rocket, or any caching plugin.
    - Try disabling caching and checking again.
 * **6. JavaScript Errors**
    - Open the Developer Console (**F12 > Console** tab) and check for errors when
      loading the English page.
 * Try these steps and let me know what happens!
 *  Thread Starter [lombrik5](https://wordpress.org/support/users/lombrik5/)
 * (@lombrik5)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/new-gallery-is-empty/#post-18391783)
 * Can you tell me more about proposal number 1? That seems to be it.
 *  Plugin Support [Milos](https://wordpress.org/support/users/miloss84/)
 * (@miloss84)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/new-gallery-is-empty/#post-18396877)
 * Hi there,
 * Thanks for contacting us again.
 * In this case we highly recommend that you report this issue to the support team
   for this plugin, so they may further troubleshoot and provide any recommendation(
   or possible fix) to resolve this issue.
 * Should they need any help from us, they can open an issue on our Github account
   and our developers will be happy to assist. [https://github.com/elementor/elementor/issues](https://github.com/elementor/elementor/issues)
 * For reference: [What do we Support?](https://elementor.com/help/how-do-i-get-premium-support/)
 * Kind regards,

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘New Gallery is empty’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [Milos](https://wordpress.org/support/users/miloss84/)
 * Last activity: [1 year, 1 month ago](https://wordpress.org/support/topic/new-gallery-is-empty/#post-18396877)
 * Status: resolved