New Dropbox Authentication: incorrect_offset error

  • Resolved macobserver

    (@macobserver)


    4 years, 11 months ago

    I followed the instructions to link 3.6.9 with my Dropbox, and all appeared to work well. The new InpsydeBackWPup folder appeared and everything.

    But when I run my backups, it says, “Dropbox API: incorrect_offset/”.

    More specifically it says:

    [13-May-2019 08:47:48] Authenticated with Dropbox of user: [Username]
    [13-May-2019 08:47:48] Uploading to Dropbox …
    [13-May-2019 08:47:51] […]wp-content/plugins/backwpup/inc/class-destination-dropbox-api.php: Dropbox API: incorrect_offset/…

    I’ve tried unlinking and relinking. Same issue. Thoughts?

    • This topic was modified 4 years, 11 months ago by macobserver.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support BWU support

    (@duongcuong96)

    4 years, 11 months ago

    Hi @macobserver
    Could you try again? I think this issue should happen really rare.

    • This reply was modified 4 years, 11 months ago by BWU support.
    Thread Starter macobserver

    (@macobserver)

    4 years, 11 months ago

    I had to manually create a log file (for a plugin) that was trying to be read but didn’t exist. Once I did that, then this failure ended.

    Plugin Support BWU support

    (@duongcuong96)

    4 years, 11 months ago

    @macobserver

    “I had to manually create a log file (for a plugin) that was trying to be read but didn’t exist.”

    Interesting! How can you find the solution for that? could you please share me more detailed info? like how you can identify the missing log file?
    Thank you very much!

    Plugin Support BWU support

    (@duongcuong96)

    4 years, 11 months ago

    Hi @macobserver
    Could you please help me?
    Thank you very much!

    Plugin Support BWU support

    (@duongcuong96)

    4 years, 10 months ago

    since we haven’t heard back from you, I’m going to mark it as resolved.
    If you’re still having problems, feel free to let us know ;),

    Btw, If you find BackWPUp is useful for you, we would really appreciate if you leave a positive review and rating.
    This would encourage us to develop new free features and provide free support 😀
    https://wordpress.org/support/plugin/backwpup/reviews/

Viewing 5 replies - 1 through 5 (of 5 total)
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