Support » Networking WordPress » New comments admin notification going to incorrect admin email

  • Resolved Thilina Wickramasinghe

    (@thilina-wickramasinghe)


    Hi,

    I have a multisite network. Previously (at the beginning of site development) I used my email account for admin purposes. After that, I have changed the email into some other email address and successfully confirmed it. Also, I have created a super admin email associated with new email.

    I have 4 sub sites and all subsites has the same email address. Also, I have changed root site Admin email too.

    But if someone posted a comment to the website, still the email notification is going into the previous admin email instead of newly added email account.

    How to fix this issue?
    Thank you!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • I think the comment notification goes to the author of the post. There are plugins to send that notification to other addresses.

    Thread Starter Thilina Wickramasinghe

    (@thilina-wickramasinghe)

    Hi Joy,

    Thank you for your answer.
    I have tried “Better Notifications for WordPress” plugin and it worked well. After that I have deactivated the plugin and re-checked few times. It also working fine now.

    But it’s not work yesterday at all. After that I have deleted the plugin from my website and now Woocommerce reviews and post comments moderation notifications are working as I expected.

    It looks weird 🙂
    Anyway thanks for your suggestion.

Viewing 2 replies - 1 through 2 (of 2 total)
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