Support » Networking WordPress » New comments admin notification going to incorrect admin email

  • Resolved Thilina Wickramasinghe



    I have a multisite network. Previously (at the beginning of site development) I used my email account for admin purposes. After that, I have changed the email into some other email address and successfully confirmed it. Also, I have created a super admin email associated with new email.

    I have 4 sub sites and all subsites has the same email address. Also, I have changed root site Admin email too.

    But if someone posted a comment to the website, still the email notification is going into the previous admin email instead of newly added email account.

    How to fix this issue?
    Thank you!

    The page I need help with: [log in to see the link]

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  • I think the comment notification goes to the author of the post. There are plugins to send that notification to other addresses.

    Thread Starter Thilina Wickramasinghe


    Hi Joy,

    Thank you for your answer.
    I have tried “Better Notifications for WordPress” plugin and it worked well. After that I have deactivated the plugin and re-checked few times. It also working fine now.

    But it’s not work yesterday at all. After that I have deleted the plugin from my website and now Woocommerce reviews and post comments moderation notifications are working as I expected.

    It looks weird 🙂
    Anyway thanks for your suggestion.

Viewing 2 replies - 1 through 2 (of 2 total)
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