Title: New Chart not loading
Last modified: January 21, 2019

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# New Chart not loading

 *  Resolved [wrathyimp](https://wordpress.org/support/users/wrathyimp/)
 * (@wrathyimp)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/new-chart-not-loading/)
 * I have installed the lite version and when i click the Create a table, its not
   loading, my WP is 5.0.3. It just shows the rotating ring indicating its loading,
   but noting happens after that.
 * How can I fix this issue?
    I have already tried to reinstall the plugin, but 
   same results.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [wrathyimp](https://wordpress.org/support/users/wrathyimp/)
 * (@wrathyimp)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/new-chart-not-loading/#post-11112006)
 * > [View post on imgur.com](https://imgur.com/a/qtYZJeD)
 *  Plugin Author [wpDataTables](https://wordpress.org/support/users/wpdatatables/)
 * (@wpdatatables)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/new-chart-not-loading/#post-11116138)
 * Hi,
 * Thank You for Your interest in our plugin.
 * Can You try disabling the “Include full bootstrap back-end” and “Include full
   bootstrap front-end” in main settings of wpDataTables, and see if this resolves
   the issue.
    This can also be caused if there is a conflict with one of the plugins
   that You use on Your website. Can You also try deactivating one plugin at a time,
   and see when the issue is resolved?
 * Please let us know.
 * Best regards.
 *  Thread Starter [wrathyimp](https://wordpress.org/support/users/wrathyimp/)
 * (@wrathyimp)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/new-chart-not-loading/#post-11124725)
 * Cannot access the settings page as well.
 *  Plugin Author [wpDataTables](https://wordpress.org/support/users/wpdatatables/)
 * (@wpdatatables)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/new-chart-not-loading/#post-11138450)
 * Hi,
 * Have you tried deactivating the other plugins to see if the issue is resolved?
 * These problems usually occur when there is a conflict with a theme or a plug-
   in.
 * under pre-purchase section, and our support manager will be glad to help you 
   with all your questions.
 * Best regards.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘New Chart not loading’ is closed to new replies.

 * ![](https://ps.w.org/wpdatatables/assets/icon-128x128.gif?rev=3010404)
 * [wpDataTables - WordPress Data Table, Dynamic Tables & Table Charts Plugin](https://wordpress.org/plugins/wpdatatables/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wpdatatables/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/wpdatatables/unresolved/)
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 * 4 replies
 * 2 participants
 * Last reply from: [wpDataTables](https://wordpress.org/support/users/wpdatatables/)
 * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/new-chart-not-loading/#post-11138450)
 * Status: resolved