Support » Networking WordPress » New blog activation not working

  • Resolved sparklogix


    I just installed multisite tonight and tested a registration to make sure all was working, which it’s not.

    I’m using HostGator reseller hosting, followed their steps to add a wildcard record, edited my htaccess and wp-config files using the info provided in the wp installation.

    I registered a new blog successfully, got the activation email, but when I clicked the link in the email, I got an error (problem loading page – page not found). The activation link looked like

    when I removed the subdomain from the link, it worked and said my new site was activated and gave links to the site ( and the dashboard. Neither link works. They both say Page Not Found.

    What have I done wrong? I don’t have any plugins activated, this is a brand new install and creating the new subdomain blog was the first thing I’ve done since the install.

    I’m at a loss here, and I don’t know much at all about multisite, so please go easy on me 🙂


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  • Andrea Rennick


    Customer Care at Copyblogger Media and Studiopress

    the wildcard subdomain is not working correctly.

    Also, you can add a site from the backend using your own credentials. Go to Network Admin -> Sites. Add a new site with the same email address. No need for activation.

    especially if they are all going to be sites you administer….

    I assume for the wildcard issue, I need to contact HostGator? I talked to them yesterday and asked about editing the httpd.conf file and they said I couldn’t but that I wouldn’t need to. Maybe they need to do something to allow the wildcard to work?

    Also, I added a site manually last night and it still didn’t work (page not found).

    Okay, got it straightened out. I created the wildcard A record, but not the wildcard subdomain in the cpanel. Solved everything.

    Hi! I was looking through the forum for some assist and saw your post. I am having the same problem where I went through my cPanel by Host Gator thru Fantastico to create another WP blog account. I went thru all the steps like instructed and clicked on finish install and got another page that had the link to my new blog site but when clicking on it I only got a page that said Can not connect to web server. I have never got an email verification though as I have before with other site, just a confirmation page during the process. I have attempted this several times to no avail. I am really hoping you can help me figure this out since it appears you had the same problem. I look forward to hearing from you soon.
    Don’t know if you get my email address in this message so I am going to enter it here:


Viewing 4 replies - 1 through 4 (of 4 total)
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