Title: Never Receiving Mail Last modified: August 22, 2016 --- # Never Receiving Mail * [terrencegatsby](https://wordpress.org/support/users/terrencegatsby/) * (@terrencegatsby) * [11 years, 4 months ago](https://wordpress.org/support/topic/never-receiving-mail/) * I see a response message “Your message was sent successfully” with green border, but I never receive a mail for that. * [https://wordpress.org/plugins/contact-form-7/](https://wordpress.org/plugins/contact-form-7/) Viewing 10 replies - 1 through 10 (of 10 total) * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [11 years, 4 months ago](https://wordpress.org/support/topic/never-receiving-mail/#post-5598953) * FAQ > [I see a response message “Your message was sent successfully” with green border, but I never receive a mail for that.](http://contactform7.com/faq/i-see-green-border-response-but-i-never-receive-mail/) * Thread Starter [terrencegatsby](https://wordpress.org/support/users/terrencegatsby/) * (@terrencegatsby) * [11 years, 4 months ago](https://wordpress.org/support/topic/never-receiving-mail/#post-5599001) * Takayuki, I already reviewed that article. Since it didn’t resolve the problem, I open a discussion in this forum for support. So please advise. * [Neil Murray](https://wordpress.org/support/users/buzztone/) * (@buzztone) * [11 years, 4 months ago](https://wordpress.org/support/topic/never-receiving-mail/#post-5599057) * The green Success message and not receiving any error messages is a very clear indication that CF7 is sending the email. * So your email is probably being seen as spam somewhere in the email process. This is usually due to email headers (in particular the From email address used) or email content. * Important to remember there are a lot of places, other than your spam folder, where emails can be trapped as spam. * See [Contact Form 7 Email Issues](http://contactform7.com/setting-up-mail/#Contact_Form_7_Email_Issues)– this links to a much more comprehensive article which also covers emails being considered spam.​​ * [lindseyraedesigns](https://wordpress.org/support/users/lindseyraedesigns/) * (@lindseyraedesigns) * [11 years, 4 months ago](https://wordpress.org/support/topic/never-receiving-mail/#post-5599106) * I agree with the original poster that this is not working. I was testing my forms just last week and everything was working fine. Now, after the latest WordPress update to 4.1, my emails are not sending. The green success box appears, but no email is sent. Could there be an incompatibility with the latest WordPress update? I have tried different email addresses and I have checked spam/junk folders, but still nothing has come through. Thank you for taking the time to look into this issue. * [Neil Murray](https://wordpress.org/support/users/buzztone/) * (@buzztone) * [11 years, 4 months ago](https://wordpress.org/support/topic/never-receiving-mail/#post-5599150) * [@lindseyraedesigns](https://wordpress.org/support/users/lindseyraedesigns/) – The plugin is working for me on many different websites and several different servers. Any issue you have is almost certainly due to something on your local WP install. * You will probably be mistaken if you focus on this happening since the last update– it’s most likely just a coincidence. * See [Contact Form 7 Email Issues](http://contactform7.com/setting-up-mail/#Contact_Form_7_Email_Issues). There is a link at the bottom of the page to a comprehensive and detailed article which covers many issues. Most people that work through this information appear to be able to resolve their email sending & receiving issues. * [collinsjp](https://wordpress.org/support/users/collinsjp/) * (@collinsjp) * [11 years, 4 months ago](https://wordpress.org/support/topic/never-receiving-mail/#post-5599159) * After installing contact form 7 on my contact page and testing it 7 times on defferrent days notthing appeared in my email inbox. * Please attend to this issue because it is not nice to not to be contacttable by my site visitors. * Thanks as you solve this problem * [Selvadime](https://wordpress.org/support/users/selvadime/) * (@selvadime) * [11 years, 4 months ago](https://wordpress.org/support/topic/never-receiving-mail/#post-5599160) * Hello, I have the same issue after update. The green success box appears, but no email is sent. I need help! thank you. * [Neil Murray](https://wordpress.org/support/users/buzztone/) * (@buzztone) * [11 years, 4 months ago](https://wordpress.org/support/topic/never-receiving-mail/#post-5599164) * [@collinsjp](https://wordpress.org/support/users/collinsjp/) & [@selvadime](https://wordpress.org/support/users/selvadime/)– As per the [Forum Welcome](http://codex.wordpress.org/Forum_Welcome#Where_To_Post), please [post your own topic](http://wordpress.org/support/plugin/contact-form-7#postform). * Posting in an existing topic and taking over the original posters question is generally considered inappropriate. * Added to which, your problem – despite any similarity in symptoms – is likely to be completely different. * See also [Contact Form 7 Email Issues](http://contactform7.com/setting-up-mail/#Contact_Form_7_Email_Issues). Most people that work through this information appear to be able to resolve their email sending & receiving issues. * [jeffreyfrankel](https://wordpress.org/support/users/jeffreyfrankel/) * (@jeffreyfrankel) * [11 years, 4 months ago](https://wordpress.org/support/topic/never-receiving-mail/#post-5599239) * I am in the position of the contact form working perfectly for a couple of weeks after I installed it, and now since the new year(coincidence?) or installation of two plugins and their deinstallation I get the message “email sent successfully…” in the green box, but I dont receive the emails. I have tried three email addresses looked at my ISP website and my junk/spam folders, added the form to a new page and nothing. * Any ideas? * [Neil Murray](https://wordpress.org/support/users/buzztone/) * (@buzztone) * [11 years, 4 months ago](https://wordpress.org/support/topic/never-receiving-mail/#post-5599241) * [@jeffreyfrankel](https://wordpress.org/support/users/jeffreyfrankel/) – As per the [Forum Welcome](http://codex.wordpress.org/Forum_Welcome#Where_To_Post), please [post your own topic](http://wordpress.org/support/plugin/contact-form-7#postform). Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Never Receiving Mail’ is closed to new replies. * ![](https://ps.w.org/contact-form-7/assets/icon.svg?rev=2339255) * [Contact Form 7](https://wordpress.org/plugins/contact-form-7/) * [Frequently Asked Questions](https://wordpress.org/plugins/contact-form-7/#faq) * [Support Threads](https://wordpress.org/support/plugin/contact-form-7/) * [Active Topics](https://wordpress.org/support/plugin/contact-form-7/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/contact-form-7/unresolved/) * [Reviews](https://wordpress.org/support/plugin/contact-form-7/reviews/) * 10 replies * 7 participants * Last reply from: [Neil Murray](https://wordpress.org/support/users/buzztone/) * Last activity: [11 years, 4 months ago](https://wordpress.org/support/topic/never-receiving-mail/#post-5599241) * Status: not resolved