Support » Plugin: Rublon Two-Factor Authentication » Never get verification email so renders site inaccessible!

  • After installing I never received the verification emails allowing me to login! Had to manually remove the plugin through FTP.

    Avoid this plugin!

    The whole concept of this plugin relies on email that fails to send!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Rublon

    (@rublon)

    Hi bchignell,

    Thank you for your feedback. We work with the world’s best email delivery provider to make sure that all email messages are delivered as fast as possible. Could you please send us your website URL and your WordPress account’s email address to support@rublon.com? This will allow us to examine your issue.

    Thank you,
    Rublon Team

    Plugin Author Rublon

    (@rublon)

    Hi bchignell,

    We have unfortunately not heard from you again.

    If emails do not get delivered to your email address, it is unfortunately an issue with your email provider/server. If you would like us to help you debug your email server, please contact us at support@rublon.com.

    Thank you,
    Rublon Team

Viewing 2 replies - 1 through 2 (of 2 total)
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