Support » Plugin: PNG to JPG » Never finishes getting transparency status

  • This plugin is showing the message:
    “Please wait, I’m getting transparency status for images…”

    How long should this take? Is it taking place server-side with a cron job or client side?

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  • Plugin Author kubiq



    it’s done by ajax calls, one image per request, but there is probably some error in the background and it stops answering

    Can you open browser console and then click on converting and let me know if you see any errors

    You can also turn off auto detecting transparency, it can also help
    But there is probably some problem on your installation or server, some missing library, or corrupted image, or something else

Viewing 1 replies (of 1 total)
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