Support » Theme: Hueman » NEVER buy a paid theme

  • The Hueman Free theme is fresh, offers more ways of customizing rather than other themes, but be warned: DO NOT BUY a paid theme. Firstly, the paid one does not differs from the free theme very much, and secondly, and more importantly, the technical support service is quite overvalued and, overall, ineffective.

    • This topic was modified 2 years, 9 months ago by Jan Dembowski. Reason: Removed personal attack
    • This topic was modified 2 years, 9 months ago by dueksaiko.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    You can leave a review here but leave out the name calling. That’s not welcomed here.

    Is impotent considered rude? English is not my mother tongue, so there may be a misunderstanding. Is ineffectual considered by you less rude?

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    You’re not allowed to make negative personal remarks. Please just review the software and not the person.

    Theme Author Nicolas

    (@nikeo)

    Hi @dueksaiko, this doesn’t feel good to read your review and I’m really sorry that we were not able to help you better on the support.
    I don’t know what was your initial problem but in any cases, if you’ve experienced such a frustration, it means that we failed at some point.
    I would really appreciate if you could contact me back with the support form and open a ticket. If it is in the scope of what we can do ( not a customizations or a fixing third party plugin conflict that we don’t recommend ), there’s no reason why we can not help.
    It might be something that is missing in the documentation also ?
    I’m sure we can do better next time, and again, I apologize that you felt this way.

    • This reply was modified 2 years, 9 months ago by Nicolas.
    • This reply was modified 2 years, 9 months ago by Nicolas.
Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘NEVER buy a paid theme’ is closed to new replies.