Support » Theme: Neve » Neve Options Problem – not saving settings

  • Resolved lepik

    (@lepik)


    Hi.

    While editing a post or page, the settings in the sidebar “neve options” are not saved. I cant’t change e.g. Page Layout, Container or Custom Content Width. After saving and reload, the old settings are deposited.

    I’ve deactived all plugins already and the problem still exists – on all Domains using neve Theme.

    Wordpress, Theme and Neve Pro Plugin in the latest version.

    Any solution? Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi @lepik,

    If you are using Neve Pro please open a ticket on this page. Here is where you handle our paid customers.

    Thanks!

    Hi @lepik

    I’m having the same problem. Did you solve it?

    Thread Starter lepik

    (@lepik)

    Hi. In my case the main user-account (admin) caused the problem. Using a new user-account or re-create the admin-account solved the problem. Really weird …

    @lepik It worked!!!

    It’s really weird indeed. I can’t even imagine how you reach to that solution.

    Thank you so much!!!

    Tracy

    (@tracycoach)

    @lepik, I was having the exact same problem and found your fix – thanks very much! Neve, there seems to be a common issue here with Neve option on-page changes not being committed, when logged in as admin… (I saved a change, clicked update, clicked ‘View page’ after update, no change – edit again, change undone. Updated and viewed again, logged out as admin, logged in as different user, page was locked for editing. Chose ‘take over’ and made change, saved first time.)

Viewing 5 replies - 1 through 5 (of 5 total)
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