Hi @mitzeitundohne,
I checked, and for me it is clickable https://prnt.sc/z0budk
If you can, please, share a link to your checkout page and a screenshot of the div problem that would be very helpful.
Thank you!
pls check:
https://drive.google.com/file/d/1z9FMuOFlI4_7iXxDyNEWcslneeMZ5n2G/view?usp=sharing
all markings with black circle are not clickable. only “shipping adress checkbox i can select.”. rest not. no “buy now” or selection of payments or accept conditions.
Hello @mitzeitundohne,
Please try providing another link, I can’t access that one.
https://prnt.sc/zvuu40
Hello @mitzeitundohne,
I can only replicate some of your issues, and the elements are clickable for me. https://prnt.sc/zzkp4n
Please provide the link to your site so I can try carting and checking out the product. This way I can also inspect the elements and find the possible issue.
Thank you!
hey..maybe share your email? because we need to activate it and then you need to have a look asap and not 5 days later 😉
info@mizuo.de
Hi @mitzeitundohne,
I am afraid that I can only offer help on this forum.
The issue might come from a plugin conflict. I suggest backing up your site for security purposes, and try deactivating your plugins one by one, to see if any of them is causing the issue to appear.
If the problem persists afterward, please provide a screenshot with the errors from the browser console, while the checkout page is open.
Let us know if this worked.
ok i am still wondering. it runs now, but only after i disabled ALL plugins and then enabled the same again.
i guess it has something to do with paypal plugin from woocommerce. but its hard to identify. thought i activate plugins step by step to identify the issue, but now all my 41 plugins are enabled again and it still works.
what i can tell you f this happens:
1. the left side with adress is still possible to change.
2. just the right side like selecting payment option and the checkbox to accept terms&conditions and of course the “buy” button does not work. you ca hoover mouse and its like nothing is there. like text only. no links.
Hello @mitzeitundohne,
I am glad that you have managed to solve this issue!
Please let us know if you have any more questions by opening a new ticket.
